ARC AT NORMAL
509 NORTH ADELAIDE, Normal, IL 61761
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
CMS Abuse/Neglect Flag
This facility has been flagged by CMS for abuse or neglect concerns. Please research carefully and contact the facility for current information.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask ARC AT NORMAL, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How ARC AT NORMAL Compares
ARC AT NORMAL is a 141-bed for-profit nursing facility in Normal, Illinois. It holds an overall CMS rating of 1 out of 5 stars, below the Illinois average of 2.5 stars. Its lowest sub-rating is staffing at 1 star. Its rate of high-risk residents with pressure ulcers (1.3%) is below the Illinois average of 4.8%, a favorable sign for resident care. With 141 certified beds, it maintains moderate occupancy at roughly 81% occupied.
Among the 3 nursing facilities ElderVoice tracks in Normal, the local average is 1.7 stars.
By the numbers vs. Illinois average
- Long-stay antipsychotic medication use: 17.7% — better than the Illinois average of 21.7%.
- Falls with major injury: 3.5% — worse than the Illinois average of 3.1%.
- High-risk pressure ulcers: 1.3% — better than the Illinois average of 4.8% (73% lower).
- Short-stay rehospitalization: 16.5% — better than the Illinois average of 25.9% (36% lower).
CMS has flagged this facility with an abuse icon, indicating a recent citation involving abuse, neglect, or misappropriation of resident property. This is an important point to raise directly during any tour or call.
Comparisons use CMS Care Compare data (updated September 9, 2026) measured against Illinois averages across 666 facilities tracked by ElderVoice.
Questions to Ask ARC AT NORMAL
Use these facility-specific questions when calling admissions, touring the building, or comparing ARC AT NORMAL with other nursing homes in Normal.
What incident led to the CMS abuse icon for ARC AT NORMAL, and what changed afterward?
Ask for the citation date, plan of correction, staff retraining steps, and how leadership monitors for repeat issues.
How is ARC AT NORMAL addressing its health inspections rating?
CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What practices help ARC AT NORMAL keep long-stay antipsychotic medication use below the state average?
Long-stay antipsychotic medication use is 17.7% here versus 21.7% across Illinois. Lower is generally better for this CMS measure.
What practices help ARC AT NORMAL keep high-risk pressure ulcers below the state average?
High-risk pressure ulcers is 1.3% here versus 4.8% across Illinois. Lower is generally better for this CMS measure.
How can a new family connect with existing councils at ARC AT NORMAL?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
Where does ARC AT NORMAL lag behind other Normal options?
Its 1-star overall rating is below the local average of 1.7 stars across 3 facilities. Ask administrators what differentiates this home despite the rating gap.
The Senior Community Around Normal
Normal sits in McLean County, where adults 65 and older make up about 13.2% of the population — a lower share of seniors than Illinois as a whole (15.7% statewide). The area's median household income is consistent with state averages.
- Residents 65+
- 22,741 (13.2%)
- Median age
- 33.3 years
- Median household income
- $68,037
- Median home value
- $166,400
Demographics for McLean County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Normal.
Facility Details
Other Facilities in Normal
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