BENEFIS SENIOR SERVICES - WESTVIEW
500 15TH AVE S, Great Falls, MT 59405
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
CMS Abuse/Neglect Flag
This facility has been flagged by CMS for abuse or neglect concerns. Please research carefully and contact the facility for current information.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
How BENEFIS SENIOR SERVICES - WESTVIEW Compares
BENEFIS SENIOR SERVICES - WESTVIEW is a 34-bed nonprofit nursing facility in Great Falls, Montana. It holds an overall CMS rating of 1 out of 5 stars, below the Montana average of 2.9 stars. Its lowest sub-rating is staffing at 1 star. Its rate of high-risk residents with pressure ulcers (18.2%) is above the Montana average of 6.3% — a measure worth asking the staff about. With 34 certified beds, it operates near capacity at roughly 93% occupied.
Among the 4 nursing facilities ElderVoice tracks in Great Falls, the local average is 2.0 stars.
By the numbers vs. Montana average
- Long-stay antipsychotic medication use: 10.4% — better than the Montana average of 20.4% (49% lower).
- Falls with major injury: 0.9% — better than the Montana average of 4.4% (80% lower).
- High-risk pressure ulcers: 18.2% — worse than the Montana average of 6.3% (186% higher).
CMS has flagged this facility with an abuse icon, indicating a recent citation involving abuse, neglect, or misappropriation of resident property. This is an important point to raise directly during any tour or call.
Comparisons use CMS Care Compare data (updated September 5, 2026) measured against Montana averages across 61 facilities tracked by ElderVoice.
Questions to Ask BENEFIS SENIOR SERVICES - WESTVIEW
Use these facility-specific questions when calling admissions, touring the building, or comparing BENEFIS SENIOR SERVICES - WESTVIEW with other nursing homes in Great Falls.
What incident led to the CMS abuse icon for BENEFIS SENIOR SERVICES - WESTVIEW, and what changed afterward?
Ask for the citation date, plan of correction, staff retraining steps, and how leadership monitors for repeat issues.
How is BENEFIS SENIOR SERVICES - WESTVIEW addressing its health inspections rating?
CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What practices help BENEFIS SENIOR SERVICES - WESTVIEW keep long-stay antipsychotic medication use below the state average?
Long-stay antipsychotic medication use is 10.4% here versus 20.4% across Montana. Lower is generally better for this CMS measure.
What practices help BENEFIS SENIOR SERVICES - WESTVIEW keep falls with major injury below the state average?
Falls with major injury is 0.9% here versus 4.4% across Montana. Lower is generally better for this CMS measure.
How does BENEFIS SENIOR SERVICES - WESTVIEW maintain staffing when occupancy is high?
The facility reports roughly 93% occupancy across 34 certified beds, so ask how staffing is adjusted during full census periods.
How do residents and families raise concerns at BENEFIS SENIOR SERVICES - WESTVIEW?
CMS data does not list an active family or resident council here, so ask how care-plan concerns, complaints, and follow-up are tracked.
The Senior Community Around Great Falls
Great Falls sits in Cascade County, where adults 65 and older make up about 18.6% of the population — a share of seniors in line with Montana as a whole (18.7% statewide). The area's median household income is consistent with state averages.
- Residents 65+
- 15,185 (18.6%)
- Median age
- 38.0 years
- Median household income
- $52,049
- Median home value
- $184,400
Demographics for Cascade County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Great Falls.
Facility Details
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