CARLETON-WILLARD VILLAGE RETIREMENT & NURSING CTR
100 OLD BILLERICA ROAD, Bedford, MA 01730
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident & Family Councils Active
Active councils indicate resident empowerment and facility transparency.
CMS Abuse/Neglect Flag
This facility has been flagged by CMS for abuse or neglect concerns. Please research carefully and contact the facility for current information.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How CARLETON-WILLARD VILLAGE RETIREMENT & NURSING CTR Compares
CARLETON-WILLARD VILLAGE RETIREMENT & NURSING CTR is a 179-bed nonprofit nursing facility in Bedford, Massachusetts. It holds an overall CMS rating of 4 out of 5 stars, above the Massachusetts average of 3.1 stars. Its strongest area is staffing (5 stars), while health inspections (2 stars) is its weakest. Its rate of long-stay antipsychotic medication use (11.3%) is below the Massachusetts average of 21.3%, a favorable sign for resident care. With 179 certified beds, it has notable available capacity at roughly 53% occupied.
By the numbers vs. Massachusetts average
- Long-stay antipsychotic medication use: 11.3% — better than the Massachusetts average of 21.3% (47% lower).
- Falls with major injury: 3.1% — better than the Massachusetts average of 3.5%.
- High-risk pressure ulcers: 3.1% — better than the Massachusetts average of 4.3% (28% lower).
- Short-stay rehospitalization: 13.8% — better than the Massachusetts average of 25.8% (47% lower).
CMS has flagged this facility with an abuse icon, indicating a recent citation involving abuse, neglect, or misappropriation of resident property. This is an important point to raise directly during any tour or call.
Comparisons use CMS Care Compare data (updated May 4, 2026) measured against Massachusetts averages across 341 facilities tracked by ElderVoice.
The Senior Community Around Bedford
Bedford sits in Middlesex County, where adults 65 and older make up about 15.3% of the population — a share of seniors in line with Massachusetts as a whole (16.5% statewide). The area's median household income is higher than the state average, reflecting a higher cost of living.
- Residents 65+
- 245,533 (15.3%)
- Median age
- 38.5 years
- Median household income
- $106,202
- Median home value
- $540,300
Demographics for Middlesex County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Bedford.
Facility Details
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