CARLETON-WILLARD VILLAGE RETIREMENT & NURSING CTR
100 OLD BILLERICA ROAD, Bedford, MA 01730
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident & Family Councils Active
Active councils indicate resident empowerment and facility transparency.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask CARLETON-WILLARD VILLAGE RETIREMENT & NURSING CTR, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How CARLETON-WILLARD VILLAGE RETIREMENT & NURSING CTR Compares
CARLETON-WILLARD VILLAGE RETIREMENT & NURSING CTR is a 179-bed nonprofit nursing facility in Bedford, Massachusetts. It holds an overall CMS rating of 5 out of 5 stars, above the Massachusetts average of 3.0 stars. Its strongest area is staffing, rated 5 stars. Its rate of short-stay residents returning to the hospital (10.2%) is below the Massachusetts average of 25.7%, a favorable sign for resident care. With 179 certified beds, it has notable available capacity at roughly 52% occupied.
By the numbers vs. Massachusetts average
- Long-stay antipsychotic medication use: 11.4% — better than the Massachusetts average of 21.4% (47% lower).
- Falls with major injury: 4.2% — worse than the Massachusetts average of 3.4%.
- High-risk pressure ulcers: 2.4% — better than the Massachusetts average of 4.2% (43% lower).
- Short-stay rehospitalization: 10.2% — better than the Massachusetts average of 25.7% (60% lower).
Comparisons use CMS Care Compare data (updated September 9, 2026) measured against Massachusetts averages across 341 facilities tracked by ElderVoice.
Questions to Ask CARLETON-WILLARD VILLAGE RETIREMENT & NURSING CTR
Use these facility-specific questions when calling admissions, touring the building, or comparing CARLETON-WILLARD VILLAGE RETIREMENT & NURSING CTR with other nursing homes in Bedford.
What keeps CARLETON-WILLARD VILLAGE RETIREMENT & NURSING CTR's staffing levels rating strong?
This category is rated 5 out of 5 stars. Ask for concrete staffing, training, or care-process examples behind the score.
What practices help CARLETON-WILLARD VILLAGE RETIREMENT & NURSING CTR keep long-stay antipsychotic medication use below the state average?
Long-stay antipsychotic medication use is 11.4% here versus 21.4% across Massachusetts. Lower is generally better for this CMS measure.
What is CARLETON-WILLARD VILLAGE RETIREMENT & NURSING CTR doing to reduce falls with major injury?
Falls with major injury is 4.2% here versus 3.4% across Massachusetts. Lower is generally better for this CMS measure.
Why is CARLETON-WILLARD VILLAGE RETIREMENT & NURSING CTR's occupancy below many full facilities?
The facility reports roughly 52% occupancy across 179 certified beds. Lower occupancy can mean availability, but families should ask whether renovations, staffing, reputation, or service mix are factors.
How can a new family connect with existing councils at CARLETON-WILLARD VILLAGE RETIREMENT & NURSING CTR?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
What would the first 30 days look like for a new resident at CARLETON-WILLARD VILLAGE RETIREMENT & NURSING CTR?
Ask who builds the care plan, how medication changes are communicated, how often families receive updates, and who to call after hours.
The Senior Community Around Bedford
Bedford sits in Middlesex County, where adults 65 and older make up about 15.3% of the population — a share of seniors in line with Massachusetts as a whole (16.5% statewide). The area's median household income is higher than the state average, reflecting a higher cost of living.
- Residents 65+
- 245,533 (15.3%)
- Median age
- 38.5 years
- Median household income
- $106,202
- Median home value
- $540,300
Demographics for Middlesex County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Bedford.
Facility Details
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