CARMEL HILLS CARE CENTER
23795 W. R. HOLMAN HIGHWAY, Monterey, CA 93940
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask CARMEL HILLS CARE CENTER, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How CARMEL HILLS CARE CENTER Compares
CARMEL HILLS CARE CENTER is a 99-bed for-profit nursing facility in Monterey, California. It holds an overall CMS rating of 3 out of 5 stars, roughly in line with the California average of 3.2 stars. Its strongest area is staffing (5 stars), while health inspections (2 stars) is its weakest. Its rate of falls resulting in major injury (2.6%) is above the California average of 1.6% — a measure worth asking the staff about. With 99 certified beds, it operates near capacity at roughly 97% occupied.
Among the 4 nursing facilities ElderVoice tracks in Monterey, the local average is 3.5 stars.
By the numbers vs. California average
- Long-stay antipsychotic medication use: 7.3% — better than the California average of 12.1% (40% lower).
- Falls with major injury: 2.6% — worse than the California average of 1.6% (60% higher).
- High-risk pressure ulcers: 6.5% — worse than the California average of 4.3% (52% higher).
- Short-stay rehospitalization: 31.4% — worse than the California average of 22.9% (37% higher).
Comparisons use CMS Care Compare data (updated September 9, 2026) measured against California averages across 1165 facilities tracked by ElderVoice.
Questions to Ask CARMEL HILLS CARE CENTER
Use these facility-specific questions when calling admissions, touring the building, or comparing CARMEL HILLS CARE CENTER with other nursing homes in Monterey.
How is CARMEL HILLS CARE CENTER addressing its health inspections rating?
CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What practices help CARMEL HILLS CARE CENTER keep long-stay antipsychotic medication use below the state average?
Long-stay antipsychotic medication use is 7.3% here versus 12.1% across California. Lower is generally better for this CMS measure.
What is CARMEL HILLS CARE CENTER doing to reduce falls with major injury?
Falls with major injury is 2.6% here versus 1.6% across California. Lower is generally better for this CMS measure.
How does CARMEL HILLS CARE CENTER maintain staffing when occupancy is high?
The facility reports roughly 97% occupancy across 99 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at CARMEL HILLS CARE CENTER?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
Where does CARMEL HILLS CARE CENTER lag behind other Monterey options?
Its 3-star overall rating is below the local average of 3.5 stars across 4 facilities. Ask administrators what differentiates this home despite the rating gap.
The Senior Community Around Monterey
Monterey sits in Monterey County, where adults 65 and older make up about 13.6% of the population — a share of seniors in line with California as a whole (14.3% statewide). The area's median household income is consistent with state averages.
- Residents 65+
- 59,061 (13.6%)
- Median age
- 34.7 years
- Median household income
- $76,943
- Median home value
- $559,400
Demographics for Monterey County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Monterey.
Facility Details
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