CHARLENE MANOR EXTENDED CARE FACILITY
130 COLRAIN ROAD, Greenfield, MA 01301
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
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Free guide: the exact questions to ask CHARLENE MANOR EXTENDED CARE FACILITY, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How CHARLENE MANOR EXTENDED CARE FACILITY Compares
CHARLENE MANOR EXTENDED CARE FACILITY is a 123-bed nonprofit nursing facility in Greenfield, Massachusetts. It holds an overall CMS rating of 2 out of 5 stars, below the Massachusetts average of 3.1 stars. Its lowest sub-rating is health inspections at 2 stars. Its rate of long-stay antipsychotic medication use (16.7%) is below the Massachusetts average of 21.3%, a favorable sign for resident care. With 123 certified beds, it operates near capacity at roughly 96% occupied.
Among the 3 nursing facilities ElderVoice tracks in Greenfield, the local average is 2.7 stars.
By the numbers vs. Massachusetts average
- Long-stay antipsychotic medication use: 16.7% — better than the Massachusetts average of 21.3%.
- Falls with major injury: 3.5% — about the same as the Massachusetts average of 3.5%.
- High-risk pressure ulcers: 3.9% — better than the Massachusetts average of 4.3%.
- Short-stay rehospitalization: 29.4% — worse than the Massachusetts average of 25.8%.
Comparisons use CMS Care Compare data (updated June 5, 2026) measured against Massachusetts averages across 341 facilities tracked by ElderVoice.
Questions to Ask CHARLENE MANOR EXTENDED CARE FACILITY
Use these facility-specific questions when calling admissions, touring the building, or comparing CHARLENE MANOR EXTENDED CARE FACILITY with other nursing homes in Greenfield.
How is CHARLENE MANOR EXTENDED CARE FACILITY addressing its health inspections rating?
CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What practices help CHARLENE MANOR EXTENDED CARE FACILITY keep long-stay antipsychotic medication use below the state average?
Long-stay antipsychotic medication use is 16.7% here versus 21.3% across Massachusetts. Lower is generally better for this CMS measure.
How does CHARLENE MANOR EXTENDED CARE FACILITY maintain staffing when occupancy is high?
The facility reports roughly 96% occupancy across 123 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at CHARLENE MANOR EXTENDED CARE FACILITY?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
Where does CHARLENE MANOR EXTENDED CARE FACILITY lag behind other Greenfield options?
Its 2-star overall rating is below the local average of 2.7 stars across 3 facilities. Ask administrators what differentiates this home despite the rating gap.
What would the first 30 days look like for a new resident at CHARLENE MANOR EXTENDED CARE FACILITY?
Ask who builds the care plan, how medication changes are communicated, how often families receive updates, and who to call after hours.
The Senior Community Around Greenfield
Greenfield sits in Franklin County, where adults 65 and older make up about 22.0% of the population — a higher share of seniors than Massachusetts as a whole (16.5% statewide). The area's median household income is lower than the state average, reflecting a more affordable area.
- Residents 65+
- 15,501 (22.0%)
- Median age
- 47.0 years
- Median household income
- $61,198
- Median home value
- $239,900
Demographics for Franklin County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Greenfield.
Facility Details
Other Facilities in Greenfield
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