Non-Profit Medicare Medicaid

CHASEHEALTH REHAB AND RESIDENTIAL CARE

ONE TERRACE HEIGHTS, New Berlin, NY 13411

3.0 CMS Rating
Non profit - Corporation
80 Certified Beds
62 Safety Score

Based on 2026 CMS Data

Official Government Ratings

Health Inspections

Frequency & severity of deficiencies


Staffing Levels

Nurse hours per resident per day


Quality Measures

Clinical outcomes & care quality

Resident Council Active

Active councils indicate resident empowerment and facility transparency.

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Care Quality Indicators

Pressure Ulcers (High Risk) 6.11%

Lower is better

Antipsychotic Medication Use 18.01%

Lower is better

Falls with Major Injury 5.49%

Lower is better

Short-Stay Rehospitalized 12.07%

Lower is better

How CHASEHEALTH REHAB AND RESIDENTIAL CARE Compares

CHASEHEALTH REHAB AND RESIDENTIAL CARE is a 80-bed nonprofit nursing facility in New Berlin, New York. It holds an overall CMS rating of 3 out of 5 stars, roughly in line with the New York average of 3.0 stars. Its strongest area is quality measures (5 stars), while staffing (1 star) is its weakest. Its rate of falls resulting in major injury (5.5%) is above the New York average of 3.1% — a measure worth asking the staff about. With 80 certified beds, it maintains moderate occupancy at roughly 86% occupied.

By the numbers vs. New York average

  • Long-stay antipsychotic medication use: 18.0% — worse than the New York average of 13.7% (32% higher).
  • Falls with major injury: 5.5% — worse than the New York average of 3.1% (78% higher).
  • High-risk pressure ulcers: 6.1% — better than the New York average of 6.5%.
  • Short-stay rehospitalization: 12.1% — better than the New York average of 20.5% (41% lower).

Comparisons use CMS Care Compare data (updated September 9, 2026) measured against New York averages across 593 facilities tracked by ElderVoice.

Questions to Ask CHASEHEALTH REHAB AND RESIDENTIAL CARE

Use these facility-specific questions when calling admissions, touring the building, or comparing CHASEHEALTH REHAB AND RESIDENTIAL CARE with other nursing homes in New Berlin.

How is CHASEHEALTH REHAB AND RESIDENTIAL CARE addressing its staffing levels rating?

CMS currently rates this category 1 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.

What is CHASEHEALTH REHAB AND RESIDENTIAL CARE doing to reduce long-stay antipsychotic medication use?

Long-stay antipsychotic medication use is 18.0% here versus 13.7% across New York. Lower is generally better for this CMS measure.

What is CHASEHEALTH REHAB AND RESIDENTIAL CARE doing to reduce falls with major injury?

Falls with major injury is 5.5% here versus 3.1% across New York. Lower is generally better for this CMS measure.

How can a new family connect with existing councils at CHASEHEALTH REHAB AND RESIDENTIAL CARE?

Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.

What would the first 30 days look like for a new resident at CHASEHEALTH REHAB AND RESIDENTIAL CARE?

Ask who builds the care plan, how medication changes are communicated, how often families receive updates, and who to call after hours.

The Senior Community Around New Berlin

New Berlin sits in Chenango County, where adults 65 and older make up about 20.5% of the population — a higher share of seniors than New York as a whole (16.5% statewide). The area's median household income is lower than the state average, reflecting a more affordable area.

Residents 65+
9,762 (20.5%)
Median age
44.8 years
Median household income
$51,756
Median home value
$102,300

Demographics for Chenango County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near New Berlin.

Facility Details

CMS Provider ID 335344
County Chenango
Total Beds 80
Occupied Beds 69
Occupancy Rate 86%
Ownership Non profit - Corporation

Location

ONE TERRACE HEIGHTS, New Berlin, NY 13411

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Important Data Disclaimer

All facility information, ratings, and quality metrics displayed on this page are sourced from the Centers for Medicare & Medicaid Services (CMS) Provider Data Catalog. Data was last updated: September 9, 2026.

ElderVoice does not endorse, recommend, or guarantee any nursing home facility. The Safety Score is a proprietary calculation based on publicly available CMS data and is provided for informational purposes only. It should not be the sole factor in your care decisions.

We strongly recommend visiting facilities in person, speaking with staff and current residents' families, and verifying all information directly with the facility before making any decisions. For official Medicare ratings and complaint information, visit Medicare Care Compare.