CITIZENS CARE CENTER
415 SOUTH MARKET STREET, Havre De Grace, MD 21078
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How CITIZENS CARE CENTER Compares
CITIZENS CARE CENTER is a 184-bed nonprofit nursing facility in Havre De Grace, Maryland. It holds an overall CMS rating of 5 out of 5 stars, above the Maryland average of 3.1 stars. Its strongest area is staffing (5 stars), while quality measures (2 stars) is its weakest. Its rate of long-stay antipsychotic medication use (20.8%) is above the Maryland average of 14.1% — a measure worth asking the staff about. With 184 certified beds, it has notable available capacity at roughly 65% occupied.
Among the 2 nursing facilities ElderVoice tracks in Havre De Grace, 2 hold a 5-star rating and the local average is 5.0 stars.
By the numbers vs. Maryland average
- Long-stay antipsychotic medication use: 20.8% — worse than the Maryland average of 14.1% (47% higher).
- Falls with major injury: 1.5% — better than the Maryland average of 2.4% (38% lower).
- High-risk pressure ulcers: 5.5% — better than the Maryland average of 6.1%.
- Short-stay rehospitalization: 29.7% — worse than the Maryland average of 20.9% (42% higher).
Comparisons use CMS Care Compare data (updated June 5, 2026) measured against Maryland averages across 221 facilities tracked by ElderVoice.
Questions to Ask CITIZENS CARE CENTER
Use these facility-specific questions when calling admissions, touring the building, or comparing CITIZENS CARE CENTER with other nursing homes in Havre De Grace.
How is CITIZENS CARE CENTER addressing its quality measures rating?
CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What is CITIZENS CARE CENTER doing to reduce long-stay antipsychotic medication use?
Long-stay antipsychotic medication use is 20.8% here versus 14.1% across Maryland. Lower is generally better for this CMS measure.
What practices help CITIZENS CARE CENTER keep falls with major injury below the state average?
Falls with major injury is 1.5% here versus 2.4% across Maryland. Lower is generally better for this CMS measure.
Why is CITIZENS CARE CENTER's occupancy below many full facilities?
The facility reports roughly 65% occupancy across 184 certified beds. Lower occupancy can mean availability, but families should ask whether renovations, staffing, reputation, or service mix are factors.
How can a new family connect with existing councils at CITIZENS CARE CENTER?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
What would the first 30 days look like for a new resident at CITIZENS CARE CENTER?
Ask who builds the care plan, how medication changes are communicated, how often families receive updates, and who to call after hours.
The Senior Community Around Havre De Grace
Havre De Grace sits in Harford County, where adults 65 and older make up about 16.2% of the population — a share of seniors in line with Maryland as a whole (15.4% statewide). The area's median household income is consistent with state averages.
- Residents 65+
- 41,042 (16.2%)
- Median age
- 40.8 years
- Median household income
- $94,003
- Median home value
- $302,900
Demographics for Harford County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Havre De Grace.
Facility Details
Other Facilities in Havre De Grace
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