Complete Care at Germantown
W173 N10915 Bernies Way, Germantown, WI 53022
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask Complete Care at Germantown, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How Complete Care at Germantown Compares
Complete Care at Germantown is a 121-bed for-profit nursing facility in Germantown, Wisconsin. It holds an overall CMS rating of 4 out of 5 stars, above the Wisconsin average of 3.0 stars. Its strongest area is health inspections (4 stars), while staffing (2 stars) is its weakest. Its rate of falls resulting in major injury (1.8%) is below the Wisconsin average of 3.3%, a favorable sign for resident care. With 121 certified beds, it has notable available capacity at roughly 43% occupied.
By the numbers vs. Wisconsin average
- Long-stay antipsychotic medication use: 12.4% — better than the Wisconsin average of 15.8%.
- Falls with major injury: 1.8% — better than the Wisconsin average of 3.3% (45% lower).
- High-risk pressure ulcers: 5.3% — worse than the Wisconsin average of 5.0%.
- Short-stay rehospitalization: 27.7% — worse than the Wisconsin average of 22.9%.
Comparisons use CMS Care Compare data (updated September 9, 2026) measured against Wisconsin averages across 323 facilities tracked by ElderVoice.
Questions to Ask Complete Care at Germantown
Use these facility-specific questions when calling admissions, touring the building, or comparing Complete Care at Germantown with other nursing homes in Germantown.
How is Complete Care at Germantown addressing its staffing levels rating?
CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What practices help Complete Care at Germantown keep long-stay antipsychotic medication use below the state average?
Long-stay antipsychotic medication use is 12.4% here versus 15.8% across Wisconsin. Lower is generally better for this CMS measure.
What practices help Complete Care at Germantown keep falls with major injury below the state average?
Falls with major injury is 1.8% here versus 3.3% across Wisconsin. Lower is generally better for this CMS measure.
Why is Complete Care at Germantown's occupancy below many full facilities?
The facility reports roughly 43% occupancy across 121 certified beds. Lower occupancy can mean availability, but families should ask whether renovations, staffing, reputation, or service mix are factors.
How can a new family connect with existing councils at Complete Care at Germantown?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
What would the first 30 days look like for a new resident at Complete Care at Germantown?
Ask who builds the care plan, how medication changes are communicated, how often families receive updates, and who to call after hours.
The Senior Community Around Germantown
Germantown sits in Washington County, where adults 65 and older make up about 18.0% of the population — a share of seniors in line with Wisconsin as a whole (16.9% statewide). The area's median household income is higher than the state average, reflecting a higher cost of living.
- Residents 65+
- 24,432 (18.0%)
- Median age
- 43.2 years
- Median household income
- $80,839
- Median home value
- $248,000
Demographics for Washington County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Germantown.
Facility Details
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