For-Profit Medicare Medicaid

COMPLETE CARE AT HAGERSTOWN

14014 MARSH PIKE, Hagerstown, MD 21742

1.0 CMS Rating
For profit - Limited Liability company
60 Certified Beds
54 Safety Score

Based on 2026 CMS Data

Official Government Ratings

Health Inspections

Frequency & severity of deficiencies


Staffing Levels

Nurse hours per resident per day


Quality Measures

Clinical outcomes & care quality

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Care Quality Indicators

Pressure Ulcers (High Risk) 9.26%

Lower is better

Antipsychotic Medication Use 4.62%

Lower is better

Falls with Major Injury 1.69%

Lower is better

Short-Stay Rehospitalized 23.34%

Lower is better

How COMPLETE CARE AT HAGERSTOWN Compares

COMPLETE CARE AT HAGERSTOWN is a 60-bed for-profit nursing facility in Hagerstown, Maryland. It holds an overall CMS rating of 1 out of 5 stars, below the Maryland average of 3.1 stars. Its strongest area is quality measures (4 stars), while health inspections (1 star) is its weakest. Its rate of long-stay antipsychotic medication use (4.6%) is below the Maryland average of 14.1%, a favorable sign for resident care. With 60 certified beds, it operates near capacity at roughly 145% occupied.

Among the 6 nursing facilities ElderVoice tracks in Hagerstown, the local average is 1.7 stars.

By the numbers vs. Maryland average

  • Long-stay antipsychotic medication use: 4.6% — better than the Maryland average of 14.1% (67% lower).
  • Falls with major injury: 1.7% — better than the Maryland average of 2.4% (29% lower).
  • High-risk pressure ulcers: 9.3% — worse than the Maryland average of 6.1% (53% higher).
  • Short-stay rehospitalization: 23.3% — worse than the Maryland average of 20.9%.

Comparisons use CMS Care Compare data (updated May 4, 2026) measured against Maryland averages across 221 facilities tracked by ElderVoice.

The Senior Community Around Hagerstown

Hagerstown sits in Washington County, where adults 65 and older make up about 17.2% of the population — a share of seniors in line with Maryland as a whole (15.4% statewide). The area's median household income is lower than the state average, reflecting a more affordable area.

Residents 65+
25,877 (17.2%)
Median age
40.7 years
Median household income
$63,510
Median home value
$221,700

Demographics for Washington County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Hagerstown.

Facility Details

CMS Provider ID 215365
County Washington
Total Beds 60
Occupied Beds 87
Occupancy Rate 145%
Ownership For profit - Limited Liability company

Other Facilities in Hagerstown

Location

14014 MARSH PIKE, Hagerstown, MD 21742

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Important Data Disclaimer

All facility information, ratings, and quality metrics displayed on this page are sourced from the Centers for Medicare & Medicaid Services (CMS) Provider Data Catalog. Data was last updated: May 4, 2026.

ElderVoice does not endorse, recommend, or guarantee any nursing home facility. The Safety Score is a proprietary calculation based on publicly available CMS data and is provided for informational purposes only. It should not be the sole factor in your care decisions.

We strongly recommend visiting facilities in person, speaking with staff and current residents' families, and verifying all information directly with the facility before making any decisions. For official Medicare ratings and complaint information, visit Medicare Care Compare.