Complete Care at Kensington
1810 KENSINGTON DR, Waukesha, WI 53188
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
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Free guide: the exact questions to ask Complete Care at Kensington, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How Complete Care at Kensington Compares
Complete Care at Kensington is a 150-bed for-profit nursing facility in Waukesha, Wisconsin. It holds an overall CMS rating of 2 out of 5 stars, below the Wisconsin average of 3.0 stars. Its lowest sub-rating is health inspections at 2 stars. Its rate of falls resulting in major injury (1.6%) is below the Wisconsin average of 3.2%, a favorable sign for resident care. With 150 certified beds, it has notable available capacity at roughly 44% occupied.
Among the 4 nursing facilities ElderVoice tracks in Waukesha, the local average is 1.3 stars.
By the numbers vs. Wisconsin average
- Long-stay antipsychotic medication use: 20.8% — worse than the Wisconsin average of 15.9% (31% higher).
- Falls with major injury: 1.6% — better than the Wisconsin average of 3.2% (51% lower).
- High-risk pressure ulcers: 5.0% — better than the Wisconsin average of 5.3%.
- Short-stay rehospitalization: 24.9% — worse than the Wisconsin average of 23.3%.
Comparisons use CMS Care Compare data (updated June 5, 2026) measured against Wisconsin averages across 323 facilities tracked by ElderVoice.
Questions to Ask Complete Care at Kensington
Use these facility-specific questions when calling admissions, touring the building, or comparing Complete Care at Kensington with other nursing homes in Waukesha.
How is Complete Care at Kensington addressing its health inspections rating?
CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What is Complete Care at Kensington doing to reduce long-stay antipsychotic medication use?
Long-stay antipsychotic medication use is 20.8% here versus 15.9% across Wisconsin. Lower is generally better for this CMS measure.
What practices help Complete Care at Kensington keep falls with major injury below the state average?
Falls with major injury is 1.6% here versus 3.2% across Wisconsin. Lower is generally better for this CMS measure.
Why is Complete Care at Kensington's occupancy below many full facilities?
The facility reports roughly 44% occupancy across 150 certified beds. Lower occupancy can mean availability, but families should ask whether renovations, staffing, reputation, or service mix are factors.
How can a new family connect with existing councils at Complete Care at Kensington?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
What explains Complete Care at Kensington's rating advantage in Waukesha?
Its 2-star overall rating is above the local average of 1.3 stars across 4 facilities. Ask which practices families can observe during a tour.
The Senior Community Around Waukesha
Waukesha sits in Waukesha County, where adults 65 and older make up about 18.6% of the population — a share of seniors in line with Wisconsin as a whole (16.9% statewide). The area's median household income is higher than the state average, reflecting a higher cost of living.
- Residents 65+
- 74,929 (18.6%)
- Median age
- 43.1 years
- Median household income
- $88,985
- Median home value
- $293,500
Demographics for Waukesha County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Waukesha.
Facility Details
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