COMPLETE CARE AT SPRINGBROOK
12325 NEW HAMPSHIRE AVENUE, Silver Spring, MD 20904
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How COMPLETE CARE AT SPRINGBROOK Compares
COMPLETE CARE AT SPRINGBROOK is a 93-bed for-profit nursing facility in Silver Spring, Maryland. It holds an overall CMS rating of 5 out of 5 stars, above the Maryland average of 3.1 stars. Its strongest area is quality measures (5 stars), while staffing (2 stars) is its weakest. Its rate of long-stay antipsychotic medication use (6.0%) is below the Maryland average of 14.1%, a favorable sign for resident care. With 93 certified beds, it operates near capacity at roughly 90% occupied.
Among the 12 nursing facilities ElderVoice tracks in Silver Spring, 3 hold a 5-star rating and the local average is 3.3 stars.
By the numbers vs. Maryland average
- Long-stay antipsychotic medication use: 6.0% — better than the Maryland average of 14.1% (58% lower).
- Falls with major injury: 1.1% — better than the Maryland average of 2.4% (52% lower).
- High-risk pressure ulcers: 2.8% — better than the Maryland average of 6.1% (53% lower).
- Short-stay rehospitalization: 29.1% — worse than the Maryland average of 20.9% (39% higher).
Comparisons use CMS Care Compare data (updated June 5, 2026) measured against Maryland averages across 221 facilities tracked by ElderVoice.
Questions to Ask COMPLETE CARE AT SPRINGBROOK
Use these facility-specific questions when calling admissions, touring the building, or comparing COMPLETE CARE AT SPRINGBROOK with other nursing homes in Silver Spring.
How is COMPLETE CARE AT SPRINGBROOK addressing its staffing levels rating?
CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What practices help COMPLETE CARE AT SPRINGBROOK keep long-stay antipsychotic medication use below the state average?
Long-stay antipsychotic medication use is 6.0% here versus 14.1% across Maryland. Lower is generally better for this CMS measure.
What practices help COMPLETE CARE AT SPRINGBROOK keep falls with major injury below the state average?
Falls with major injury is 1.1% here versus 2.4% across Maryland. Lower is generally better for this CMS measure.
How does COMPLETE CARE AT SPRINGBROOK maintain staffing when occupancy is high?
The facility reports roughly 90% occupancy across 93 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at COMPLETE CARE AT SPRINGBROOK?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
What explains COMPLETE CARE AT SPRINGBROOK's rating advantage in Silver Spring?
Its 5-star overall rating is above the local average of 3.3 stars across 12 facilities. Ask which practices families can observe during a tour.
The Senior Community Around Silver Spring
Silver Spring sits in Montgomery County, where adults 65 and older make up about 15.5% of the population — a share of seniors in line with Maryland as a whole (15.4% statewide). The area's median household income is higher than the state average, reflecting a higher cost of living.
- Residents 65+
- 162,414 (15.5%)
- Median age
- 39.4 years
- Median household income
- $111,812
- Median home value
- $491,700
Demographics for Montgomery County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Silver Spring.
Facility Details
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