For-Profit Medicare Medicaid

COMPLETE CARE AT SPRINGBROOK

12325 NEW HAMPSHIRE AVENUE, Silver Spring, MD 20904

5.0 CMS Rating
For profit - Limited Liability company
93 Certified Beds
82 Safety Score

Based on 2026 CMS Data

Official Government Ratings

Health Inspections

Frequency & severity of deficiencies


Staffing Levels

Nurse hours per resident per day


Quality Measures

Clinical outcomes & care quality

Resident Council Active

Active councils indicate resident empowerment and facility transparency.

Vetting This Facility? Get Answers They Don't Volunteer

Free guide: the exact questions to ask COMPLETE CARE AT SPRINGBROOK, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.

No spam. Unsubscribe anytime.

Care Quality Indicators

Pressure Ulcers (High Risk) 2.82%

Lower is better

Antipsychotic Medication Use 5.95%

Lower is better

Falls with Major Injury 1.14%

Lower is better

Short-Stay Rehospitalized 29.14%

Lower is better

How COMPLETE CARE AT SPRINGBROOK Compares

COMPLETE CARE AT SPRINGBROOK is a 93-bed for-profit nursing facility in Silver Spring, Maryland. It holds an overall CMS rating of 5 out of 5 stars, above the Maryland average of 3.1 stars. Its strongest area is quality measures (5 stars), while staffing (2 stars) is its weakest. Its rate of long-stay antipsychotic medication use (6.0%) is below the Maryland average of 14.1%, a favorable sign for resident care. With 93 certified beds, it operates near capacity at roughly 90% occupied.

Among the 12 nursing facilities ElderVoice tracks in Silver Spring, 3 hold a 5-star rating and the local average is 3.3 stars.

By the numbers vs. Maryland average

  • Long-stay antipsychotic medication use: 6.0% — better than the Maryland average of 14.1% (58% lower).
  • Falls with major injury: 1.1% — better than the Maryland average of 2.4% (52% lower).
  • High-risk pressure ulcers: 2.8% — better than the Maryland average of 6.1% (53% lower).
  • Short-stay rehospitalization: 29.1% — worse than the Maryland average of 20.9% (39% higher).

Comparisons use CMS Care Compare data (updated June 5, 2026) measured against Maryland averages across 221 facilities tracked by ElderVoice.

Questions to Ask COMPLETE CARE AT SPRINGBROOK

Use these facility-specific questions when calling admissions, touring the building, or comparing COMPLETE CARE AT SPRINGBROOK with other nursing homes in Silver Spring.

How is COMPLETE CARE AT SPRINGBROOK addressing its staffing levels rating?

CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.

What practices help COMPLETE CARE AT SPRINGBROOK keep long-stay antipsychotic medication use below the state average?

Long-stay antipsychotic medication use is 6.0% here versus 14.1% across Maryland. Lower is generally better for this CMS measure.

What practices help COMPLETE CARE AT SPRINGBROOK keep falls with major injury below the state average?

Falls with major injury is 1.1% here versus 2.4% across Maryland. Lower is generally better for this CMS measure.

How does COMPLETE CARE AT SPRINGBROOK maintain staffing when occupancy is high?

The facility reports roughly 90% occupancy across 93 certified beds, so ask how staffing is adjusted during full census periods.

How can a new family connect with existing councils at COMPLETE CARE AT SPRINGBROOK?

Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.

What explains COMPLETE CARE AT SPRINGBROOK's rating advantage in Silver Spring?

Its 5-star overall rating is above the local average of 3.3 stars across 12 facilities. Ask which practices families can observe during a tour.

The Senior Community Around Silver Spring

Silver Spring sits in Montgomery County, where adults 65 and older make up about 15.5% of the population — a share of seniors in line with Maryland as a whole (15.4% statewide). The area's median household income is higher than the state average, reflecting a higher cost of living.

Residents 65+
162,414 (15.5%)
Median age
39.4 years
Median household income
$111,812
Median home value
$491,700

Demographics for Montgomery County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Silver Spring.

Facility Details

CMS Provider ID 215052
County Montgomery
Total Beds 93
Occupied Beds 84
Occupancy Rate 90%
Ownership For profit - Limited Liability company

Other Facilities in Silver Spring

Location

12325 NEW HAMPSHIRE AVENUE, Silver Spring, MD 20904

Give Them a Daily Friend

Our AI companion calls your loved one daily for friendly conversation and wellness check-ins. We detect mood changes and alert you if something seems off.

  • AI calls them daily
  • Friendly conversation
  • Alerts if something's wrong
Start 7-Day Free Trial

Works on any phone. No app needed.

Important Data Disclaimer

All facility information, ratings, and quality metrics displayed on this page are sourced from the Centers for Medicare & Medicaid Services (CMS) Provider Data Catalog. Data was last updated: June 5, 2026.

ElderVoice does not endorse, recommend, or guarantee any nursing home facility. The Safety Score is a proprietary calculation based on publicly available CMS data and is provided for informational purposes only. It should not be the sole factor in your care decisions.

We strongly recommend visiting facilities in person, speaking with staff and current residents' families, and verifying all information directly with the facility before making any decisions. For official Medicare ratings and complaint information, visit Medicare Care Compare.