Complete Care at the Boulevard
5905 WEST WASHINGTON, Chicago, IL 60644
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
CMS Abuse/Neglect Flag
This facility has been flagged by CMS for abuse or neglect concerns. Please research carefully and contact the facility for current information.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask Complete Care at the Boulevard, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How Complete Care at the Boulevard Compares
Complete Care at the Boulevard is a 156-bed for-profit nursing facility in Chicago, Illinois. It holds an overall CMS rating of 1 out of 5 stars, below the Illinois average of 2.5 stars. Its strongest area is quality measures (4 stars), while health inspections (1 star) is its weakest. Its rate of falls resulting in major injury (0.9%) is below the Illinois average of 3.1%, a favorable sign for resident care. With 156 certified beds, it maintains moderate occupancy at roughly 79% occupied.
Among the 77 nursing facilities ElderVoice tracks in Chicago, 7 hold a 5-star rating and the local average is 2.2 stars.
By the numbers vs. Illinois average
- Long-stay antipsychotic medication use: 15.2% — better than the Illinois average of 21.7% (30% lower).
- Falls with major injury: 0.9% — better than the Illinois average of 3.1% (70% lower).
- High-risk pressure ulcers: 3.7% — better than the Illinois average of 4.8%.
- Short-stay rehospitalization: 17.3% — better than the Illinois average of 25.9% (33% lower).
CMS has flagged this facility with an abuse icon, indicating a recent citation involving abuse, neglect, or misappropriation of resident property. This is an important point to raise directly during any tour or call.
Comparisons use CMS Care Compare data (updated September 5, 2026) measured against Illinois averages across 666 facilities tracked by ElderVoice.
Questions to Ask Complete Care at the Boulevard
Use these facility-specific questions when calling admissions, touring the building, or comparing Complete Care at the Boulevard with other nursing homes in Chicago.
What incident led to the CMS abuse icon for Complete Care at the Boulevard, and what changed afterward?
Ask for the citation date, plan of correction, staff retraining steps, and how leadership monitors for repeat issues.
How is Complete Care at the Boulevard addressing its health inspections rating?
CMS currently rates this category 1 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What practices help Complete Care at the Boulevard keep long-stay antipsychotic medication use below the state average?
Long-stay antipsychotic medication use is 15.2% here versus 21.7% across Illinois. Lower is generally better for this CMS measure.
What practices help Complete Care at the Boulevard keep falls with major injury below the state average?
Falls with major injury is 0.9% here versus 3.1% across Illinois. Lower is generally better for this CMS measure.
How can a new family connect with existing councils at Complete Care at the Boulevard?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
Where does Complete Care at the Boulevard lag behind other Chicago options?
Its 1-star overall rating is below the local average of 2.2 stars across 77 facilities. Ask administrators what differentiates this home despite the rating gap.
The Senior Community Around Chicago
Chicago sits in Cook County, where adults 65 and older make up about 14.7% of the population — a share of seniors in line with Illinois as a whole (15.7% statewide). The area's median household income is consistent with state averages.
- Residents 65+
- 757,688 (14.7%)
- Median age
- 37.0 years
- Median household income
- $67,886
- Median home value
- $255,500
Demographics for Cook County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Chicago.
Facility Details
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