Government Medicare Medicaid

DEPT OF STATE HOSPITALS - METROPOLITAN SNF

11401 SOUTH BLOOMFIELD AVENUE, Norwalk, CA 90650

2.0 CMS Rating
Government - State
102 Certified Beds
40 Safety Score

Based on 2026 CMS Data

Official Government Ratings

Health Inspections

Frequency & severity of deficiencies


Staffing Levels

Nurse hours per resident per day


Quality Measures

Clinical outcomes & care quality

Resident Council Active

Active councils indicate resident empowerment and facility transparency.

CMS Abuse/Neglect Flag

This facility has been flagged by CMS for abuse or neglect concerns. Please research carefully and contact the facility for current information.

Vetting This Facility? Get Answers They Don't Volunteer

Free guide: the exact questions to ask DEPT OF STATE HOSPITALS - METROPOLITAN SNF, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.

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Care Quality Indicators

Pressure Ulcers (High Risk) 9.1%

Lower is better

Antipsychotic Medication Use 67.65%

Lower is better

How DEPT OF STATE HOSPITALS - METROPOLITAN SNF Compares

DEPT OF STATE HOSPITALS - METROPOLITAN SNF is a 102-bed government-owned nursing facility in Norwalk, California. It holds an overall CMS rating of 2 out of 5 stars, below the California average of 3.2 stars. Its strongest area is staffing (5 stars), while health inspections (1 star) is its weakest. Its rate of long-stay antipsychotic medication use (67.7%) is above the California average of 11.6% — a measure worth asking the staff about. With 102 certified beds, it has notable available capacity at roughly 57% occupied.

Among the 7 nursing facilities ElderVoice tracks in Norwalk, the local average is 1.6 stars.

By the numbers vs. California average

  • Long-stay antipsychotic medication use: 67.7% — worse than the California average of 11.6% (481% higher).
  • Falls with major injury: 0.0% — better than the California average of 1.6% (100% lower).
  • High-risk pressure ulcers: 9.1% — worse than the California average of 4.5% (103% higher).

CMS has flagged this facility with an abuse icon, indicating a recent citation involving abuse, neglect, or misappropriation of resident property. This is an important point to raise directly during any tour or call.

Comparisons use CMS Care Compare data (updated June 5, 2026) measured against California averages across 1164 facilities tracked by ElderVoice.

Questions to Ask DEPT OF STATE HOSPITALS - METROPOLITAN SNF

Use these facility-specific questions when calling admissions, touring the building, or comparing DEPT OF STATE HOSPITALS - METROPOLITAN SNF with other nursing homes in Norwalk.

What incident led to the CMS abuse icon for DEPT OF STATE HOSPITALS - METROPOLITAN SNF, and what changed afterward?

Ask for the citation date, plan of correction, staff retraining steps, and how leadership monitors for repeat issues.

How is DEPT OF STATE HOSPITALS - METROPOLITAN SNF addressing its health inspections rating?

CMS currently rates this category 1 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.

What is DEPT OF STATE HOSPITALS - METROPOLITAN SNF doing to reduce long-stay antipsychotic medication use?

Long-stay antipsychotic medication use is 67.7% here versus 11.6% across California. Lower is generally better for this CMS measure.

What practices help DEPT OF STATE HOSPITALS - METROPOLITAN SNF keep falls with major injury below the state average?

Falls with major injury is 0.0% here versus 1.6% across California. Lower is generally better for this CMS measure.

Why is DEPT OF STATE HOSPITALS - METROPOLITAN SNF's occupancy below many full facilities?

The facility reports roughly 57% occupancy across 102 certified beds. Lower occupancy can mean availability, but families should ask whether renovations, staffing, reputation, or service mix are factors.

How can a new family connect with existing councils at DEPT OF STATE HOSPITALS - METROPOLITAN SNF?

Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.

The Senior Community Around Norwalk

Norwalk sits in Los Angeles County, where adults 65 and older make up about 13.6% of the population — a share of seniors in line with California as a whole (14.3% statewide). The area's median household income is consistent with state averages.

Residents 65+
1,370,141 (13.6%)
Median age
36.7 years
Median household income
$71,358
Median home value
$615,500

Demographics for Los Angeles County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Norwalk.

Facility Details

CMS Provider ID 555731
County Los Angeles
Total Beds 102
Occupied Beds 58
Occupancy Rate 57%
Ownership Government - State

Other Facilities in Norwalk

Location

11401 SOUTH BLOOMFIELD AVENUE, Norwalk, CA 90650

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Important Data Disclaimer

All facility information, ratings, and quality metrics displayed on this page are sourced from the Centers for Medicare & Medicaid Services (CMS) Provider Data Catalog. Data was last updated: June 5, 2026.

ElderVoice does not endorse, recommend, or guarantee any nursing home facility. The Safety Score is a proprietary calculation based on publicly available CMS data and is provided for informational purposes only. It should not be the sole factor in your care decisions.

We strongly recommend visiting facilities in person, speaking with staff and current residents' families, and verifying all information directly with the facility before making any decisions. For official Medicare ratings and complaint information, visit Medicare Care Compare.