Non-Profit Medicare Medicaid

EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR

2920 TIBBITS AVENUE, Troy, NY 12180

1.0 CMS Rating
Non profit - Corporation
120 Certified Beds
29 Safety Score

Based on 2026 CMS Data

Official Government Ratings

Health Inspections

Frequency & severity of deficiencies


Staffing Levels

Nurse hours per resident per day


Quality Measures

Clinical outcomes & care quality

Resident Council Active

Active councils indicate resident empowerment and facility transparency.

CMS Abuse/Neglect Flag

This facility has been flagged by CMS for abuse or neglect concerns. Please research carefully and contact the facility for current information.

Vetting This Facility? Get Answers They Don't Volunteer

Free guide: the exact questions to ask EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.

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Care Quality Indicators

Pressure Ulcers (High Risk) 6.66%

Lower is better

Antipsychotic Medication Use 13.68%

Lower is better

Falls with Major Injury 2.1%

Lower is better

Short-Stay Rehospitalized 25.79%

Lower is better

How EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR Compares

EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR is a 120-bed nonprofit nursing facility in Troy, New York. It holds an overall CMS rating of 1 out of 5 stars, below the New York average of 3.0 stars. Its strongest area is staffing (4 stars), while health inspections (1 star) is its weakest. Its rate of falls resulting in major injury (2.1%) is below the New York average of 3.1%, a favorable sign for resident care. With 120 certified beds, it operates near capacity at roughly 92% occupied.

Among the 5 nursing facilities ElderVoice tracks in Troy, the local average is 1.8 stars.

By the numbers vs. New York average

  • Long-stay antipsychotic medication use: 13.7% — better than the New York average of 13.8%.
  • Falls with major injury: 2.1% — better than the New York average of 3.1% (31% lower).
  • High-risk pressure ulcers: 6.7% — better than the New York average of 6.8%.
  • Short-stay rehospitalization: 25.8% — worse than the New York average of 20.7%.

CMS has flagged this facility with an abuse icon, indicating a recent citation involving abuse, neglect, or misappropriation of resident property. This is an important point to raise directly during any tour or call.

Comparisons use CMS Care Compare data (updated June 5, 2026) measured against New York averages across 596 facilities tracked by ElderVoice.

Questions to Ask EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR

Use these facility-specific questions when calling admissions, touring the building, or comparing EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR with other nursing homes in Troy.

What incident led to the CMS abuse icon for EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR, and what changed afterward?

Ask for the citation date, plan of correction, staff retraining steps, and how leadership monitors for repeat issues.

How is EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR addressing its health inspections rating?

CMS currently rates this category 1 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.

What practices help EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR keep falls with major injury below the state average?

Falls with major injury is 2.1% here versus 3.1% across New York. Lower is generally better for this CMS measure.

What is EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR doing to reduce short-stay rehospitalizations?

Short-stay rehospitalizations is 25.8% here versus 20.7% across New York. Lower is generally better for this CMS measure.

How does EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR maintain staffing when occupancy is high?

The facility reports roughly 92% occupancy across 120 certified beds, so ask how staffing is adjusted during full census periods.

How can a new family connect with existing councils at EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR?

Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.

The Senior Community Around Troy

Troy sits in Rensselaer County, where adults 65 and older make up about 17.0% of the population — a share of seniors in line with New York as a whole (16.5% statewide). The area's median household income is consistent with state averages.

Residents 65+
27,048 (17.0%)
Median age
39.9 years
Median household income
$72,510
Median home value
$197,100

Demographics for Rensselaer County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Troy.

Facility Details

CMS Provider ID 335760
County Rensselaer
Total Beds 120
Occupied Beds 111
Occupancy Rate 92%
Ownership Non profit - Corporation

Other Facilities in Troy

Location

2920 TIBBITS AVENUE, Troy, NY 12180

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Important Data Disclaimer

All facility information, ratings, and quality metrics displayed on this page are sourced from the Centers for Medicare & Medicaid Services (CMS) Provider Data Catalog. Data was last updated: June 5, 2026.

ElderVoice does not endorse, recommend, or guarantee any nursing home facility. The Safety Score is a proprietary calculation based on publicly available CMS data and is provided for informational purposes only. It should not be the sole factor in your care decisions.

We strongly recommend visiting facilities in person, speaking with staff and current residents' families, and verifying all information directly with the facility before making any decisions. For official Medicare ratings and complaint information, visit Medicare Care Compare.