FRIENDSHIP HEALTH AND REHAB CENTER
327 HERSHBERGER RD NW, Roanoke, VA 24012
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
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Free guide: the exact questions to ask FRIENDSHIP HEALTH AND REHAB CENTER, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How FRIENDSHIP HEALTH AND REHAB CENTER Compares
FRIENDSHIP HEALTH AND REHAB CENTER is a 253-bed nonprofit nursing facility in Roanoke, Virginia. It holds an overall CMS rating of 4 out of 5 stars, above the Virginia average of 3.0 stars. Its strongest area is health inspections, rated 4 stars. Its rate of long-stay antipsychotic medication use (20.4%) is above the Virginia average of 14.2% — a measure worth asking the staff about. With 253 certified beds, it operates near capacity at roughly 91% occupied.
Among the 11 nursing facilities ElderVoice tracks in Roanoke, 3 hold a 5-star rating and the local average is 3.4 stars.
By the numbers vs. Virginia average
- Long-stay antipsychotic medication use: 20.4% — worse than the Virginia average of 14.2% (43% higher).
- Falls with major injury: 4.8% — worse than the Virginia average of 3.7% (30% higher).
- High-risk pressure ulcers: 5.2% — worse than the Virginia average of 5.0%.
- Short-stay rehospitalization: 24.4% — worse than the Virginia average of 22.6%.
Comparisons use CMS Care Compare data (updated June 5, 2026) measured against Virginia averages across 289 facilities tracked by ElderVoice.
Questions to Ask FRIENDSHIP HEALTH AND REHAB CENTER
Use these facility-specific questions when calling admissions, touring the building, or comparing FRIENDSHIP HEALTH AND REHAB CENTER with other nursing homes in Roanoke.
What keeps FRIENDSHIP HEALTH AND REHAB CENTER's health inspections rating strong?
This category is rated 4 out of 5 stars. Ask for concrete staffing, training, or care-process examples behind the score.
What is FRIENDSHIP HEALTH AND REHAB CENTER doing to reduce long-stay antipsychotic medication use?
Long-stay antipsychotic medication use is 20.4% here versus 14.2% across Virginia. Lower is generally better for this CMS measure.
What is FRIENDSHIP HEALTH AND REHAB CENTER doing to reduce falls with major injury?
Falls with major injury is 4.8% here versus 3.7% across Virginia. Lower is generally better for this CMS measure.
How does FRIENDSHIP HEALTH AND REHAB CENTER maintain staffing when occupancy is high?
The facility reports roughly 91% occupancy across 253 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at FRIENDSHIP HEALTH AND REHAB CENTER?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
What explains FRIENDSHIP HEALTH AND REHAB CENTER's rating advantage in Roanoke?
Its 4-star overall rating is above the local average of 3.4 stars across 11 facilities. Ask which practices families can observe during a tour.
The Senior Community Around Roanoke
Roanoke sits in Roanoke city, where adults 65 and older make up about 16.5% of the population — a share of seniors in line with Virginia as a whole (15.4% statewide). The area's median household income is lower than the state average, reflecting a more affordable area.
- Residents 65+
- 16,353 (16.5%)
- Median age
- 38.2 years
- Median household income
- $45,664
- Median home value
- $134,900
Demographics for Roanoke city from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Roanoke.
Facility Details
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