HAMILTON ARMS CENTER
336 SOUTH WEST END AVENUE, Lancaster, PA 17603
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
CMS Abuse/Neglect Flag
This facility has been flagged by CMS for abuse or neglect concerns. Please research carefully and contact the facility for current information.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask HAMILTON ARMS CENTER, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How HAMILTON ARMS CENTER Compares
HAMILTON ARMS CENTER is a 94-bed for-profit nursing facility in Lancaster, Pennsylvania. It holds an overall CMS rating of 2 out of 5 stars, below the Pennsylvania average of 3.0 stars. Its lowest sub-rating is health inspections at 2 stars. Its rate of short-stay residents returning to the hospital (26.2%) is above the Pennsylvania average of 22.5% — a measure worth asking the staff about. With 94 certified beds, it operates near capacity at roughly 96% occupied.
Among the 10 nursing facilities ElderVoice tracks in Lancaster, 5 hold a 5-star rating and the local average is 3.5 stars.
By the numbers vs. Pennsylvania average
- Long-stay antipsychotic medication use: 18.8% — worse than the Pennsylvania average of 17.7%.
- Falls with major injury: 2.7% — better than the Pennsylvania average of 3.2%.
- High-risk pressure ulcers: 5.0% — worse than the Pennsylvania average of 4.8%.
- Short-stay rehospitalization: 26.2% — worse than the Pennsylvania average of 22.5%.
CMS has flagged this facility with an abuse icon, indicating a recent citation involving abuse, neglect, or misappropriation of resident property. This is an important point to raise directly during any tour or call.
Comparisons use CMS Care Compare data (updated October 17, 2026) measured against Pennsylvania averages across 656 facilities tracked by ElderVoice.
Questions to Ask HAMILTON ARMS CENTER
Use these facility-specific questions when calling admissions, touring the building, or comparing HAMILTON ARMS CENTER with other nursing homes in Lancaster.
What incident led to the CMS abuse icon for HAMILTON ARMS CENTER, and what changed afterward?
Ask for the citation date, plan of correction, staff retraining steps, and how leadership monitors for repeat issues.
How is HAMILTON ARMS CENTER addressing its health inspections rating?
CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What is HAMILTON ARMS CENTER doing to reduce short-stay rehospitalizations?
Short-stay rehospitalizations is 26.2% here versus 22.5% across Pennsylvania. Lower is generally better for this CMS measure.
How does HAMILTON ARMS CENTER maintain staffing when occupancy is high?
The facility reports roughly 96% occupancy across 94 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at HAMILTON ARMS CENTER?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
Where does HAMILTON ARMS CENTER lag behind other Lancaster options?
Its 2-star overall rating is below the local average of 3.5 stars across 10 facilities. Ask administrators what differentiates this home despite the rating gap.
The Senior Community Around Lancaster
Lancaster sits in Lancaster County, where adults 65 and older make up about 18.0% of the population — a share of seniors in line with Pennsylvania as a whole (18.3% statewide). The area's median household income is consistent with state averages.
- Residents 65+
- 97,717 (18.0%)
- Median age
- 38.7 years
- Median household income
- $69,588
- Median home value
- $218,700
Demographics for Lancaster County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Lancaster.
Facility Details
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