Harold and Grace Upjohn Community Care Center
2400 Portage St, Kalamazoo, MI 49001
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask Harold and Grace Upjohn Community Care Center, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How Harold and Grace Upjohn Community Care Center Compares
Harold and Grace Upjohn Community Care Center is a 87-bed nonprofit nursing facility in Kalamazoo, Michigan. It holds an overall CMS rating of 3 out of 5 stars, roughly in line with the Michigan average of 3.2 stars. Its strongest area is quality measures (5 stars), while health inspections (2 stars) is its weakest. Its rate of long-stay antipsychotic medication use (8.6%) is below the Michigan average of 15.0%, a favorable sign for resident care. With 87 certified beds, it operates near capacity at roughly 94% occupied.
Among the 6 nursing facilities ElderVoice tracks in Kalamazoo, 1 hold a 5-star rating and the local average is 2.3 stars.
By the numbers vs. Michigan average
- Long-stay antipsychotic medication use: 8.6% — better than the Michigan average of 15.0% (43% lower).
- Falls with major injury: 3.4% — worse than the Michigan average of 3.0%.
- High-risk pressure ulcers: 5.2% — better than the Michigan average of 5.4%.
- Short-stay rehospitalization: 23.3% — better than the Michigan average of 24.0%.
Comparisons use CMS Care Compare data (updated June 5, 2026) measured against Michigan averages across 423 facilities tracked by ElderVoice.
Questions to Ask Harold and Grace Upjohn Community Care Center
Use these facility-specific questions when calling admissions, touring the building, or comparing Harold and Grace Upjohn Community Care Center with other nursing homes in Kalamazoo.
How is Harold and Grace Upjohn Community Care Center addressing its health inspections rating?
CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What practices help Harold and Grace Upjohn Community Care Center keep long-stay antipsychotic medication use below the state average?
Long-stay antipsychotic medication use is 8.6% here versus 15.0% across Michigan. Lower is generally better for this CMS measure.
How does Harold and Grace Upjohn Community Care Center maintain staffing when occupancy is high?
The facility reports roughly 94% occupancy across 87 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at Harold and Grace Upjohn Community Care Center?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
What explains Harold and Grace Upjohn Community Care Center's rating advantage in Kalamazoo?
Its 3-star overall rating is above the local average of 2.3 stars across 6 facilities. Ask which practices families can observe during a tour.
What would the first 30 days look like for a new resident at Harold and Grace Upjohn Community Care Center?
Ask who builds the care plan, how medication changes are communicated, how often families receive updates, and who to call after hours.
The Senior Community Around Kalamazoo
Kalamazoo sits in Kalamazoo County, where adults 65 and older make up about 15.0% of the population — a lower share of seniors than Michigan as a whole (17.2% statewide). The area's median household income is consistent with state averages.
- Residents 65+
- 39,609 (15.0%)
- Median age
- 34.5 years
- Median household income
- $58,836
- Median home value
- $168,500
Demographics for Kalamazoo County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Kalamazoo.
Facility Details
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