HAVEN OF PHOENIX
4202 NORTH 20TH AVENUE, Phoenix, AZ 85015
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
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Free guide: the exact questions to ask HAVEN OF PHOENIX, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How HAVEN OF PHOENIX Compares
HAVEN OF PHOENIX is a 114-bed for-profit nursing facility in Phoenix, Arizona. It holds an overall CMS rating of 4 out of 5 stars, above the Arizona average of 3.4 stars. Its strongest area is quality measures, rated 5 stars. Its rate of long-stay antipsychotic medication use (2.6%) is below the Arizona average of 11.2%, a favorable sign for resident care. With 114 certified beds, it operates near capacity at roughly 94% occupied.
Among the 23 nursing facilities ElderVoice tracks in Phoenix, 4 hold a 5-star rating and the local average is 3.1 stars.
By the numbers vs. Arizona average
- Long-stay antipsychotic medication use: 2.6% — better than the Arizona average of 11.2% (77% lower).
- Falls with major injury: 1.1% — better than the Arizona average of 2.1% (45% lower).
- High-risk pressure ulcers: 1.2% — better than the Arizona average of 4.5% (73% lower).
- Short-stay rehospitalization: 28.6% — worse than the Arizona average of 24.1%.
Comparisons use CMS Care Compare data (updated June 5, 2026) measured against Arizona averages across 140 facilities tracked by ElderVoice.
Questions to Ask HAVEN OF PHOENIX
Use these facility-specific questions when calling admissions, touring the building, or comparing HAVEN OF PHOENIX with other nursing homes in Phoenix.
What keeps HAVEN OF PHOENIX's quality measures rating strong?
This category is rated 5 out of 5 stars. Ask for concrete staffing, training, or care-process examples behind the score.
What practices help HAVEN OF PHOENIX keep long-stay antipsychotic medication use below the state average?
Long-stay antipsychotic medication use is 2.6% here versus 11.2% across Arizona. Lower is generally better for this CMS measure.
What practices help HAVEN OF PHOENIX keep falls with major injury below the state average?
Falls with major injury is 1.1% here versus 2.1% across Arizona. Lower is generally better for this CMS measure.
How does HAVEN OF PHOENIX maintain staffing when occupancy is high?
The facility reports roughly 94% occupancy across 114 certified beds, so ask how staffing is adjusted during full census periods.
How do residents and families raise concerns at HAVEN OF PHOENIX?
CMS data does not list an active family or resident council here, so ask how care-plan concerns, complaints, and follow-up are tracked.
What explains HAVEN OF PHOENIX's rating advantage in Phoenix?
Its 4-star overall rating is above the local average of 3.1 stars across 23 facilities. Ask which practices families can observe during a tour.
The Senior Community Around Phoenix
Phoenix sits in Maricopa County, where adults 65 and older make up about 15.2% of the population — a lower share of seniors than Arizona as a whole (17.6% statewide). The area's median household income is higher than the state average, reflecting a higher cost of living.
- Residents 65+
- 671,096 (15.2%)
- Median age
- 36.6 years
- Median household income
- $67,799
- Median home value
- $278,700
Demographics for Maricopa County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Phoenix.
Facility Details
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