HAVENWOOD-HERITAGE HEIGHTS

Official Government Ratings

Care Quality Indicators

How HAVENWOOD-HERITAGE HEIGHTS Compares

HAVENWOOD-HERITAGE HEIGHTS is a 70-bed nonprofit nursing facility in Concord, New Hampshire. It holds an overall CMS rating of 3 out of 5 stars, roughly in line with the New Hampshire average of 2.9 stars. Its strongest area is health inspections (4 stars), while staffing (1 star) is its weakest. Its rate of falls resulting in major injury (9.8%) is above the New Hampshire average of 4.4% — a measure worth asking the staff about. With 70 certified beds, it operates near capacity at roughly 94% occupied.

Among the 4 nursing facilities ElderVoice tracks in Concord, the local average is 2.3 stars.

By the numbers vs. New Hampshire average

• Long-stay antipsychotic medication use: 25.6% — worse than the New Hampshire average of 17.8% (44% higher).
• Falls with major injury: 9.8% — worse than the New Hampshire average of 4.4% (124% higher).
• High-risk pressure ulcers: 3.5% — better than the New Hampshire average of 4.4%.
• Short-stay rehospitalization: 25.0% — worse than the New Hampshire average of 22.4%.

Comparisons use CMS Care Compare data (updated May 4, 2026) measured against New Hampshire averages across 74 facilities tracked by ElderVoice.

The Senior Community Around Concord

Concord sits in Merrimack County, where adults 65 and older make up about 18.3% of the population — a share of seniors in line with New Hampshire as a whole (18.1% statewide). The area's median household income is consistent with state averages.

Residents 65+

27,616 (18.3%)

Median age

43.1 years

Median household income

$77,937

Median home value

$245,400

Demographics for Merrimack County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Concord.

Facility Details