HERITAGE HALL BIG STONE GAP
2045 VALLEY VIEW DRIVE, Big Stone Gap, VA 24219
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
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Free guide: the exact questions to ask HERITAGE HALL BIG STONE GAP, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How HERITAGE HALL BIG STONE GAP Compares
HERITAGE HALL BIG STONE GAP is a 180-bed for-profit nursing facility in Big Stone Gap, Virginia. It holds an overall CMS rating of 4 out of 5 stars, above the Virginia average of 3.0 stars. Its strongest area is quality measures (5 stars), while staffing (2 stars) is its weakest. Its rate of long-stay antipsychotic medication use (29.2%) is above the Virginia average of 14.2% — a measure worth asking the staff about. With 180 certified beds, it operates near capacity at roughly 92% occupied.
By the numbers vs. Virginia average
- Long-stay antipsychotic medication use: 29.2% — worse than the Virginia average of 14.2% (105% higher).
- Falls with major injury: 2.4% — better than the Virginia average of 3.7% (35% lower).
- High-risk pressure ulcers: 1.5% — better than the Virginia average of 4.7% (68% lower).
- Short-stay rehospitalization: 4.9% — better than the Virginia average of 22.4% (78% lower).
Comparisons use CMS Care Compare data (updated September 9, 2026) measured against Virginia averages across 289 facilities tracked by ElderVoice.
Questions to Ask HERITAGE HALL BIG STONE GAP
Use these facility-specific questions when calling admissions, touring the building, or comparing HERITAGE HALL BIG STONE GAP with other nursing homes in Big Stone Gap.
How is HERITAGE HALL BIG STONE GAP addressing its staffing levels rating?
CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What is HERITAGE HALL BIG STONE GAP doing to reduce long-stay antipsychotic medication use?
Long-stay antipsychotic medication use is 29.2% here versus 14.2% across Virginia. Lower is generally better for this CMS measure.
What practices help HERITAGE HALL BIG STONE GAP keep falls with major injury below the state average?
Falls with major injury is 2.4% here versus 3.7% across Virginia. Lower is generally better for this CMS measure.
How does HERITAGE HALL BIG STONE GAP maintain staffing when occupancy is high?
The facility reports roughly 92% occupancy across 180 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at HERITAGE HALL BIG STONE GAP?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
What would the first 30 days look like for a new resident at HERITAGE HALL BIG STONE GAP?
Ask who builds the care plan, how medication changes are communicated, how often families receive updates, and who to call after hours.
The Senior Community Around Big Stone Gap
Big Stone Gap sits in Wise County, where adults 65 and older make up about 18.1% of the population — a higher share of seniors than Virginia as a whole (15.4% statewide). The area's median household income is lower than the state average, reflecting a more affordable area.
- Residents 65+
- 6,889 (18.1%)
- Median age
- 41.6 years
- Median household income
- $41,285
- Median home value
- $87,300
Demographics for Wise County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Big Stone Gap.
Facility Details
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