HERITAGE HALL WISE
9434 COEBURN MOUNTAIN ROAD, Wise, VA 24293
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask HERITAGE HALL WISE, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How HERITAGE HALL WISE Compares
HERITAGE HALL WISE is a 97-bed for-profit nursing facility in Wise, Virginia. It holds an overall CMS rating of 4 out of 5 stars, above the Virginia average of 3.0 stars. Its strongest area is health inspections (4 stars), while staffing (2 stars) is its weakest. Its rate of falls resulting in major injury (9.2%) is above the Virginia average of 3.7% — a measure worth asking the staff about. With 97 certified beds, it operates near capacity at roughly 90% occupied.
By the numbers vs. Virginia average
- Long-stay antipsychotic medication use: 15.8% — worse than the Virginia average of 14.2%.
- Falls with major injury: 9.2% — worse than the Virginia average of 3.7% (152% higher).
- High-risk pressure ulcers: 3.5% — better than the Virginia average of 4.7% (26% lower).
- Short-stay rehospitalization: 29.6% — worse than the Virginia average of 22.4% (32% higher).
Comparisons use CMS Care Compare data (updated September 9, 2026) measured against Virginia averages across 289 facilities tracked by ElderVoice.
Questions to Ask HERITAGE HALL WISE
Use these facility-specific questions when calling admissions, touring the building, or comparing HERITAGE HALL WISE with other nursing homes in Wise.
How is HERITAGE HALL WISE addressing its staffing levels rating?
CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What is HERITAGE HALL WISE doing to reduce falls with major injury?
Falls with major injury is 9.2% here versus 3.7% across Virginia. Lower is generally better for this CMS measure.
What practices help HERITAGE HALL WISE keep high-risk pressure ulcers below the state average?
High-risk pressure ulcers is 3.5% here versus 4.7% across Virginia. Lower is generally better for this CMS measure.
How does HERITAGE HALL WISE maintain staffing when occupancy is high?
The facility reports roughly 90% occupancy across 97 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at HERITAGE HALL WISE?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
What would the first 30 days look like for a new resident at HERITAGE HALL WISE?
Ask who builds the care plan, how medication changes are communicated, how often families receive updates, and who to call after hours.
The Senior Community Around Wise
Wise sits in Wise County, where adults 65 and older make up about 18.1% of the population — a higher share of seniors than Virginia as a whole (15.4% statewide). The area's median household income is lower than the state average, reflecting a more affordable area.
- Residents 65+
- 6,889 (18.1%)
- Median age
- 41.6 years
- Median household income
- $41,285
- Median home value
- $87,300
Demographics for Wise County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Wise.
Facility Details
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