Heritage Health Services
1119 N Wisconsin St, Port Washington, WI 53074
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask Heritage Health Services, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How Heritage Health Services Compares
Heritage Health Services is a 50-bed for-profit nursing facility in Port Washington, Wisconsin. It holds an overall CMS rating of 2 out of 5 stars, below the Wisconsin average of 3.0 stars. Its lowest sub-rating is health inspections at 2 stars. Its rate of high-risk residents with pressure ulcers (9.4%) is above the Wisconsin average of 5.0% — a measure worth asking the staff about. With 50 certified beds, it has notable available capacity at roughly 59% occupied.
By the numbers vs. Wisconsin average
- Long-stay antipsychotic medication use: 22.1% — worse than the Wisconsin average of 15.8% (39% higher).
- Falls with major injury: 1.0% — better than the Wisconsin average of 3.3% (70% lower).
- High-risk pressure ulcers: 9.4% — worse than the Wisconsin average of 5.0% (87% higher).
- Short-stay rehospitalization: 19.7% — better than the Wisconsin average of 22.9%.
Comparisons use CMS Care Compare data (updated September 9, 2026) measured against Wisconsin averages across 323 facilities tracked by ElderVoice.
Questions to Ask Heritage Health Services
Use these facility-specific questions when calling admissions, touring the building, or comparing Heritage Health Services with other nursing homes in Port Washington.
How is Heritage Health Services addressing its health inspections rating?
CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What is Heritage Health Services doing to reduce long-stay antipsychotic medication use?
Long-stay antipsychotic medication use is 22.1% here versus 15.8% across Wisconsin. Lower is generally better for this CMS measure.
What practices help Heritage Health Services keep falls with major injury below the state average?
Falls with major injury is 1.0% here versus 3.3% across Wisconsin. Lower is generally better for this CMS measure.
Why is Heritage Health Services's occupancy below many full facilities?
The facility reports roughly 59% occupancy across 50 certified beds. Lower occupancy can mean availability, but families should ask whether renovations, staffing, reputation, or service mix are factors.
How can a new family connect with existing councils at Heritage Health Services?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
What would the first 30 days look like for a new resident at Heritage Health Services?
Ask who builds the care plan, how medication changes are communicated, how often families receive updates, and who to call after hours.
The Senior Community Around Port Washington
Port Washington sits in Ozaukee County, where adults 65 and older make up about 19.8% of the population — a higher share of seniors than Wisconsin as a whole (16.9% statewide). The area's median household income is higher than the state average, reflecting a higher cost of living.
- Residents 65+
- 17,655 (19.8%)
- Median age
- 44.0 years
- Median household income
- $84,394
- Median home value
- $292,200
Demographics for Ozaukee County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Port Washington.
Facility Details
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