Heritage of Bel Air
1203 North 13th Street, Norfolk, NE 68701
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident & Family Councils Active
Active councils indicate resident empowerment and facility transparency.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask Heritage of Bel Air, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How Heritage of Bel Air Compares
Heritage of Bel Air is a 112-bed nonprofit nursing facility in Norfolk, Nebraska. It holds an overall CMS rating of 4 out of 5 stars, above the Nebraska average of 2.9 stars. Its strongest area is quality measures, rated 5 stars. Its rate of high-risk residents with pressure ulcers (0.8%) is below the Nebraska average of 4.2%, a favorable sign for resident care. With 112 certified beds, it operates near capacity at roughly 91% occupied.
Among the 2 nursing facilities ElderVoice tracks in Norfolk, the local average is 3.0 stars.
By the numbers vs. Nebraska average
- Long-stay antipsychotic medication use: 4.7% — better than the Nebraska average of 20.8% (78% lower).
- Falls with major injury: 3.0% — better than the Nebraska average of 4.4% (32% lower).
- High-risk pressure ulcers: 0.8% — better than the Nebraska average of 4.2% (81% lower).
- Short-stay rehospitalization: 9.4% — better than the Nebraska average of 21.3% (56% lower).
Comparisons use CMS Care Compare data (updated June 5, 2026) measured against Nebraska averages across 179 facilities tracked by ElderVoice.
Questions to Ask Heritage of Bel Air
Use these facility-specific questions when calling admissions, touring the building, or comparing Heritage of Bel Air with other nursing homes in Norfolk.
What keeps Heritage of Bel Air's staffing levels rating strong?
This category is rated 4 out of 5 stars. Ask for concrete staffing, training, or care-process examples behind the score.
What practices help Heritage of Bel Air keep long-stay antipsychotic medication use below the state average?
Long-stay antipsychotic medication use is 4.7% here versus 20.8% across Nebraska. Lower is generally better for this CMS measure.
What practices help Heritage of Bel Air keep falls with major injury below the state average?
Falls with major injury is 3.0% here versus 4.4% across Nebraska. Lower is generally better for this CMS measure.
How does Heritage of Bel Air maintain staffing when occupancy is high?
The facility reports roughly 91% occupancy across 112 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at Heritage of Bel Air?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
What explains Heritage of Bel Air's rating advantage in Norfolk?
Its 4-star overall rating is above the local average of 3.0 stars across 2 facilities. Ask which practices families can observe during a tour.
The Senior Community Around Norfolk
Norfolk sits in Madison County, where adults 65 and older make up about 15.7% of the population — a share of seniors in line with Nebraska as a whole (15.7% statewide). The area's median household income is lower than the state average, reflecting a more affordable area.
- Residents 65+
- 5,489 (15.7%)
- Median age
- 36.6 years
- Median household income
- $52,334
- Median home value
- $155,200
Demographics for Madison County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Norfolk.
Facility Details
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