HERMITAGE HEALTHCARE (THE)
383 MILL STREET, Worcester, MA 01602
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
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Free guide: the exact questions to ask HERMITAGE HEALTHCARE (THE), how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How HERMITAGE HEALTHCARE (THE) Compares
HERMITAGE HEALTHCARE (THE) is a 101-bed for-profit nursing facility in Worcester, Massachusetts. It holds an overall CMS rating of 2 out of 5 stars, below the Massachusetts average of 3.1 stars. Its lowest sub-rating is quality measures at 1 star. Its rate of high-risk residents with pressure ulcers (1.5%) is below the Massachusetts average of 4.3%, a favorable sign for resident care. With 101 certified beds, it operates near capacity at roughly 91% occupied.
Among the 16 nursing facilities ElderVoice tracks in Worcester, 4 hold a 5-star rating and the local average is 3.2 stars.
By the numbers vs. Massachusetts average
- Long-stay antipsychotic medication use: 30.1% — worse than the Massachusetts average of 21.3% (41% higher).
- Falls with major injury: 2.8% — better than the Massachusetts average of 3.5%.
- High-risk pressure ulcers: 1.5% — better than the Massachusetts average of 4.3% (65% lower).
- Short-stay rehospitalization: 27.1% — worse than the Massachusetts average of 25.8%.
Comparisons use CMS Care Compare data (updated June 5, 2026) measured against Massachusetts averages across 341 facilities tracked by ElderVoice.
Questions to Ask HERMITAGE HEALTHCARE (THE)
Use these facility-specific questions when calling admissions, touring the building, or comparing HERMITAGE HEALTHCARE (THE) with other nursing homes in Worcester.
How is HERMITAGE HEALTHCARE (THE) addressing its quality measures rating?
CMS currently rates this category 1 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What is HERMITAGE HEALTHCARE (THE) doing to reduce long-stay antipsychotic medication use?
Long-stay antipsychotic medication use is 30.1% here versus 21.3% across Massachusetts. Lower is generally better for this CMS measure.
What practices help HERMITAGE HEALTHCARE (THE) keep falls with major injury below the state average?
Falls with major injury is 2.8% here versus 3.5% across Massachusetts. Lower is generally better for this CMS measure.
How does HERMITAGE HEALTHCARE (THE) maintain staffing when occupancy is high?
The facility reports roughly 91% occupancy across 101 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at HERMITAGE HEALTHCARE (THE)?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
Where does HERMITAGE HEALTHCARE (THE) lag behind other Worcester options?
Its 2-star overall rating is below the local average of 3.2 stars across 16 facilities. Ask administrators what differentiates this home despite the rating gap.
The Senior Community Around Worcester
Worcester sits in Worcester County, where adults 65 and older make up about 15.7% of the population — a share of seniors in line with Massachusetts as a whole (16.5% statewide). The area's median household income is consistent with state averages.
- Residents 65+
- 129,519 (15.7%)
- Median age
- 40.2 years
- Median household income
- $77,155
- Median home value
- $295,300
Demographics for Worcester County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Worcester.
Facility Details
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