Hillcrest Nursing and Rehabilitation Community
695 Mitzi Street, North Muskegon, MI 49445
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask Hillcrest Nursing and Rehabilitation Community, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How Hillcrest Nursing and Rehabilitation Community Compares
Hillcrest Nursing and Rehabilitation Community is a 39-bed for-profit nursing facility in North Muskegon, Michigan. It holds an overall CMS rating of 5 out of 5 stars, above the Michigan average of 3.1 stars. Its strongest area is quality measures, rated 5 stars. Its rate of high-risk residents with pressure ulcers (10.2%) is above the Michigan average of 5.1% — a measure worth asking the staff about. With 39 certified beds, it operates near capacity at roughly 93% occupied.
By the numbers vs. Michigan average
- Long-stay antipsychotic medication use: 17.1% — worse than the Michigan average of 14.8%.
- Falls with major injury: 1.0% — better than the Michigan average of 2.9% (67% lower).
- High-risk pressure ulcers: 10.2% — worse than the Michigan average of 5.1% (100% higher).
- Short-stay rehospitalization: 13.7% — better than the Michigan average of 23.9% (43% lower).
Comparisons use CMS Care Compare data (updated September 9, 2026) measured against Michigan averages across 422 facilities tracked by ElderVoice.
Questions to Ask Hillcrest Nursing and Rehabilitation Community
Use these facility-specific questions when calling admissions, touring the building, or comparing Hillcrest Nursing and Rehabilitation Community with other nursing homes in North Muskegon.
What keeps Hillcrest Nursing and Rehabilitation Community's health inspections rating strong?
This category is rated 4 out of 5 stars. Ask for concrete staffing, training, or care-process examples behind the score.
What practices help Hillcrest Nursing and Rehabilitation Community keep falls with major injury below the state average?
Falls with major injury is 1.0% here versus 2.9% across Michigan. Lower is generally better for this CMS measure.
What is Hillcrest Nursing and Rehabilitation Community doing to reduce high-risk pressure ulcers?
High-risk pressure ulcers is 10.2% here versus 5.1% across Michigan. Lower is generally better for this CMS measure.
How does Hillcrest Nursing and Rehabilitation Community maintain staffing when occupancy is high?
The facility reports roughly 93% occupancy across 39 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at Hillcrest Nursing and Rehabilitation Community?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
What would the first 30 days look like for a new resident at Hillcrest Nursing and Rehabilitation Community?
Ask who builds the care plan, how medication changes are communicated, how often families receive updates, and who to call after hours.
The Senior Community Around North Muskegon
North Muskegon sits in Muskegon County, where adults 65 and older make up about 16.9% of the population — a share of seniors in line with Michigan as a whole (17.2% statewide). The area's median household income is consistent with state averages.
- Residents 65+
- 29,433 (16.9%)
- Median age
- 39.3 years
- Median household income
- $53,478
- Median home value
- $126,400
Demographics for Muskegon County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near North Muskegon.
Facility Details
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