HILLTOP SKILLED NSG & REHAB
910 WEST POLK STREET, Charleston, IL 61920
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask HILLTOP SKILLED NSG & REHAB, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How HILLTOP SKILLED NSG & REHAB Compares
HILLTOP SKILLED NSG & REHAB is a 108-bed for-profit nursing facility in Charleston, Illinois. It holds an overall CMS rating of 1 out of 5 stars, below the Illinois average of 2.5 stars. Its lowest sub-rating is staffing at 1 star. Its rate of falls resulting in major injury (5.9%) is above the Illinois average of 3.1% — a measure worth asking the staff about. With 108 certified beds, it has notable available capacity at roughly 58% occupied.
Among the 2 nursing facilities ElderVoice tracks in Charleston, the local average is 1.0 stars.
By the numbers vs. Illinois average
- Long-stay antipsychotic medication use: 4.4% — better than the Illinois average of 21.7% (80% lower).
- Falls with major injury: 5.9% — worse than the Illinois average of 3.1% (92% higher).
- High-risk pressure ulcers: 7.3% — worse than the Illinois average of 4.8% (52% higher).
- Short-stay rehospitalization: 18.6% — better than the Illinois average of 25.9% (28% lower).
Comparisons use CMS Care Compare data (updated September 9, 2026) measured against Illinois averages across 666 facilities tracked by ElderVoice.
Questions to Ask HILLTOP SKILLED NSG & REHAB
Use these facility-specific questions when calling admissions, touring the building, or comparing HILLTOP SKILLED NSG & REHAB with other nursing homes in Charleston.
How is HILLTOP SKILLED NSG & REHAB addressing its health inspections rating?
CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What practices help HILLTOP SKILLED NSG & REHAB keep long-stay antipsychotic medication use below the state average?
Long-stay antipsychotic medication use is 4.4% here versus 21.7% across Illinois. Lower is generally better for this CMS measure.
What is HILLTOP SKILLED NSG & REHAB doing to reduce falls with major injury?
Falls with major injury is 5.9% here versus 3.1% across Illinois. Lower is generally better for this CMS measure.
Why is HILLTOP SKILLED NSG & REHAB's occupancy below many full facilities?
The facility reports roughly 58% occupancy across 108 certified beds. Lower occupancy can mean availability, but families should ask whether renovations, staffing, reputation, or service mix are factors.
How can a new family connect with existing councils at HILLTOP SKILLED NSG & REHAB?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
What would the first 30 days look like for a new resident at HILLTOP SKILLED NSG & REHAB?
Ask who builds the care plan, how medication changes are communicated, how often families receive updates, and who to call after hours.
The Senior Community Around Charleston
Charleston sits in Coles County, where adults 65 and older make up about 17.1% of the population — a share of seniors in line with Illinois as a whole (15.7% statewide). The area's median household income is lower than the state average, reflecting a more affordable area.
- Residents 65+
- 8,710 (17.1%)
- Median age
- 36.6 years
- Median household income
- $46,411
- Median home value
- $105,100
Demographics for Coles County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Charleston.
Facility Details
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