Inn at Quail Haven Village
155 Blake Boulevard, Pinehurst, NC 28374
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
CMS Abuse/Neglect Flag
This facility has been flagged by CMS for abuse or neglect concerns. Please research carefully and contact the facility for current information.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask Inn at Quail Haven Village, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How Inn at Quail Haven Village Compares
Inn at Quail Haven Village is a 35-bed for-profit nursing facility in Pinehurst, North Carolina. It holds an overall CMS rating of 2 out of 5 stars, below the North Carolina average of 2.9 stars. Its strongest area is staffing (4 stars), while health inspections (2 stars) is its weakest. Its rate of falls resulting in major injury (10.1%) is above the North Carolina average of 3.5% — a measure worth asking the staff about. With 35 certified beds, it operates near capacity at roughly 125% occupied.
Among the 4 nursing facilities ElderVoice tracks in Pinehurst, 1 hold a 5-star rating and the local average is 3.0 stars.
By the numbers vs. North Carolina average
- Long-stay antipsychotic medication use: 26.3% — worse than the North Carolina average of 14.1% (87% higher).
- Falls with major injury: 10.1% — worse than the North Carolina average of 3.5% (184% higher).
- High-risk pressure ulcers: 4.1% — better than the North Carolina average of 5.8% (29% lower).
- Short-stay rehospitalization: 31.6% — worse than the North Carolina average of 23.0% (38% higher).
CMS has flagged this facility with an abuse icon, indicating a recent citation involving abuse, neglect, or misappropriation of resident property. This is an important point to raise directly during any tour or call.
Comparisons use CMS Care Compare data (updated June 5, 2026) measured against North Carolina averages across 420 facilities tracked by ElderVoice.
Questions to Ask Inn at Quail Haven Village
Use these facility-specific questions when calling admissions, touring the building, or comparing Inn at Quail Haven Village with other nursing homes in Pinehurst.
What incident led to the CMS abuse icon for Inn at Quail Haven Village, and what changed afterward?
Ask for the citation date, plan of correction, staff retraining steps, and how leadership monitors for repeat issues.
How is Inn at Quail Haven Village addressing its health inspections rating?
CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What is Inn at Quail Haven Village doing to reduce long-stay antipsychotic medication use?
Long-stay antipsychotic medication use is 26.3% here versus 14.1% across North Carolina. Lower is generally better for this CMS measure.
What is Inn at Quail Haven Village doing to reduce falls with major injury?
Falls with major injury is 10.1% here versus 3.5% across North Carolina. Lower is generally better for this CMS measure.
How does Inn at Quail Haven Village maintain staffing when occupancy is high?
The facility reports roughly 125% occupancy across 35 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at Inn at Quail Haven Village?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
The Senior Community Around Pinehurst
Pinehurst sits in Moore County, where adults 65 and older make up about 24.1% of the population — a higher share of seniors than North Carolina as a whole (16.3% statewide). The area's median household income is higher than the state average, reflecting a higher cost of living.
- Residents 65+
- 23,951 (24.1%)
- Median age
- 44.1 years
- Median household income
- $63,324
- Median home value
- $229,400
Demographics for Moore County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Pinehurst.
Facility Details
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