MOUNT CARMEL CARE CENTER
320 PITTSFIELD ROAD, Lenox, MA 01240
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
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Free guide: the exact questions to ask MOUNT CARMEL CARE CENTER, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How MOUNT CARMEL CARE CENTER Compares
MOUNT CARMEL CARE CENTER is a 69-bed nonprofit nursing facility in Lenox, Massachusetts. It holds an overall CMS rating of 3 out of 5 stars, roughly in line with the Massachusetts average of 3.0 stars. Its lowest sub-rating is quality measures at 2 stars. Its rate of falls resulting in major injury (2.0%) is below the Massachusetts average of 3.4%, a favorable sign for resident care. With 69 certified beds, it operates near capacity at roughly 91% occupied.
Among the 2 nursing facilities ElderVoice tracks in Lenox, the local average is 3.5 stars.
By the numbers vs. Massachusetts average
- Long-stay antipsychotic medication use: 23.1% — worse than the Massachusetts average of 21.4%.
- Falls with major injury: 2.0% — better than the Massachusetts average of 3.4% (41% lower).
- High-risk pressure ulcers: 4.8% — worse than the Massachusetts average of 4.2%.
- Short-stay rehospitalization: 29.1% — worse than the Massachusetts average of 25.7%.
Comparisons use CMS Care Compare data (updated September 9, 2026) measured against Massachusetts averages across 341 facilities tracked by ElderVoice.
Questions to Ask MOUNT CARMEL CARE CENTER
Use these facility-specific questions when calling admissions, touring the building, or comparing MOUNT CARMEL CARE CENTER with other nursing homes in Lenox.
How is MOUNT CARMEL CARE CENTER addressing its quality measures rating?
CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What practices help MOUNT CARMEL CARE CENTER keep falls with major injury below the state average?
Falls with major injury is 2.0% here versus 3.4% across Massachusetts. Lower is generally better for this CMS measure.
How does MOUNT CARMEL CARE CENTER maintain staffing when occupancy is high?
The facility reports roughly 91% occupancy across 69 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at MOUNT CARMEL CARE CENTER?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
Where does MOUNT CARMEL CARE CENTER lag behind other Lenox options?
Its 3-star overall rating is below the local average of 3.5 stars across 2 facilities. Ask administrators what differentiates this home despite the rating gap.
What would the first 30 days look like for a new resident at MOUNT CARMEL CARE CENTER?
Ask who builds the care plan, how medication changes are communicated, how often families receive updates, and who to call after hours.
The Senior Community Around Lenox
Lenox sits in Berkshire County, where adults 65 and older make up about 23.2% of the population — a higher share of seniors than Massachusetts as a whole (16.5% statewide). The area's median household income is lower than the state average, reflecting a more affordable area.
- Residents 65+
- 29,275 (23.2%)
- Median age
- 47.2 years
- Median household income
- $62,166
- Median home value
- $221,000
Demographics for Berkshire County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Lenox.
Facility Details
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