New Horizons Care Center
1111 Lane 12, Lovell, WY 82431
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident & Family Councils Active
Active councils indicate resident empowerment and facility transparency.
CMS Abuse/Neglect Flag
This facility has been flagged by CMS for abuse or neglect concerns. Please research carefully and contact the facility for current information.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask New Horizons Care Center, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
How New Horizons Care Center Compares
New Horizons Care Center is a 85-bed government-owned nursing facility in Lovell, Wyoming. It holds an overall CMS rating of 3 out of 5 stars, roughly in line with the Wyoming average of 2.9 stars. Its strongest area is staffing (5 stars), while health inspections (2 stars) is its weakest. Its rate of falls resulting in major injury (9.7%) is above the Wyoming average of 4.7% — a measure worth asking the staff about. With 85 certified beds, it maintains moderate occupancy at roughly 70% occupied.
By the numbers vs. Wyoming average
- Long-stay antipsychotic medication use: 25.4% — worse than the Wyoming average of 21.8%.
- Falls with major injury: 9.7% — worse than the Wyoming average of 4.7% (109% higher).
- High-risk pressure ulcers: 2.4% — better than the Wyoming average of 4.6% (49% lower).
CMS has flagged this facility with an abuse icon, indicating a recent citation involving abuse, neglect, or misappropriation of resident property. This is an important point to raise directly during any tour or call.
Comparisons use CMS Care Compare data (updated September 5, 2026) measured against Wyoming averages across 36 facilities tracked by ElderVoice.
Questions to Ask New Horizons Care Center
Use these facility-specific questions when calling admissions, touring the building, or comparing New Horizons Care Center with other nursing homes in Lovell.
What incident led to the CMS abuse icon for New Horizons Care Center, and what changed afterward?
Ask for the citation date, plan of correction, staff retraining steps, and how leadership monitors for repeat issues.
How is New Horizons Care Center addressing its health inspections rating?
CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What is New Horizons Care Center doing to reduce long-stay antipsychotic medication use?
Long-stay antipsychotic medication use is 25.4% here versus 21.8% across Wyoming. Lower is generally better for this CMS measure.
What is New Horizons Care Center doing to reduce falls with major injury?
Falls with major injury is 9.7% here versus 4.7% across Wyoming. Lower is generally better for this CMS measure.
How can a new family connect with existing councils at New Horizons Care Center?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
What would the first 30 days look like for a new resident at New Horizons Care Center?
Ask who builds the care plan, how medication changes are communicated, how often families receive updates, and who to call after hours.
The Senior Community Around Lovell
Lovell sits in Big Horn County, where adults 65 and older make up about 21.1% of the population — a higher share of seniors than Wyoming as a whole (16.4% statewide). The area's median household income is lower than the state average, reflecting a more affordable area.
- Residents 65+
- 2,496 (21.1%)
- Median age
- 40.8 years
- Median household income
- $51,237
- Median home value
- $160,000
Demographics for Big Horn County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Lovell.
Facility Details
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