Normandy Terrace Nursing & Rehabilitation Center
841 Rice Road, San Antonio, TX 78220
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
CMS Abuse/Neglect Flag
This facility has been flagged by CMS for abuse or neglect concerns. Please research carefully and contact the facility for current information.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask Normandy Terrace Nursing & Rehabilitation Center, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
Check your inbox!
Your facility vetting guide is on its way.
No spam. Unsubscribe anytime.
Care Quality Indicators
Lower is better
Lower is better
Lower is better
How Normandy Terrace Nursing & Rehabilitation Center Compares
Normandy Terrace Nursing & Rehabilitation Center is a 320-bed for-profit nursing facility in San Antonio, Texas. It holds an overall CMS rating of 1 out of 5 stars, below the Texas average of 2.6 stars. Its lowest sub-rating is health inspections at 1 star. Its rate of falls resulting in major injury (5.2%) is above the Texas average of 3.3% — a measure worth asking the staff about. With 320 certified beds, it has notable available capacity at roughly 35% occupied.
Among the 58 nursing facilities ElderVoice tracks in San Antonio, 4 hold a 5-star rating and the local average is 2.3 stars.
By the numbers vs. Texas average
- Long-stay antipsychotic medication use: 7.4% — better than the Texas average of 9.6%.
- Falls with major injury: 5.2% — worse than the Texas average of 3.3% (60% higher).
- High-risk pressure ulcers: 2.0% — better than the Texas average of 3.8% (47% lower).
CMS has flagged this facility with an abuse icon, indicating a recent citation involving abuse, neglect, or misappropriation of resident property. This is an important point to raise directly during any tour or call.
Comparisons use CMS Care Compare data (updated September 5, 2026) measured against Texas averages across 1177 facilities tracked by ElderVoice.
Questions to Ask Normandy Terrace Nursing & Rehabilitation Center
Use these facility-specific questions when calling admissions, touring the building, or comparing Normandy Terrace Nursing & Rehabilitation Center with other nursing homes in San Antonio.
What incident led to the CMS abuse icon for Normandy Terrace Nursing & Rehabilitation Center, and what changed afterward?
Ask for the citation date, plan of correction, staff retraining steps, and how leadership monitors for repeat issues.
How is Normandy Terrace Nursing & Rehabilitation Center addressing its health inspections rating?
CMS currently rates this category 1 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What practices help Normandy Terrace Nursing & Rehabilitation Center keep long-stay antipsychotic medication use below the state average?
Long-stay antipsychotic medication use is 7.4% here versus 9.6% across Texas. Lower is generally better for this CMS measure.
What is Normandy Terrace Nursing & Rehabilitation Center doing to reduce falls with major injury?
Falls with major injury is 5.2% here versus 3.3% across Texas. Lower is generally better for this CMS measure.
Why is Normandy Terrace Nursing & Rehabilitation Center's occupancy below many full facilities?
The facility reports roughly 35% occupancy across 320 certified beds. Lower occupancy can mean availability, but families should ask whether renovations, staffing, reputation, or service mix are factors.
How can a new family connect with existing councils at Normandy Terrace Nursing & Rehabilitation Center?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
The Senior Community Around San Antonio
San Antonio sits in Bexar County, where adults 65 and older make up about 12.1% of the population — a share of seniors in line with Texas as a whole (12.5% statewide). The area's median household income is consistent with state averages.
- Residents 65+
- 239,416 (12.1%)
- Median age
- 33.8 years
- Median household income
- $58,288
- Median home value
- $171,200
Demographics for Bexar County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near San Antonio.
Facility Details
Other Facilities in San Antonio
ARMY RESIDENCE COMMUNITY
7400 CRESTWAY DR
THE MISSION AT BLUE SKIES OF TEXAS EAST
4949 Ravenswood Drive
CORONADO AT STONE OAK
19638 STONE OAK PARKWAY
THE VILLAGE AT INCARNATE WORD
4707 BROADWAY
WESTOVER HILLS REHABILITATION AND HEALTHCARE
9922 STATE HWY. 151
LAKESIDE NURSING AND REHABILITATION CENTER
8707 LAKESIDE PARKWAY
ST. FRANCIS NURSING HOME
630 W WOODLAWN AVE
MORNINGSIDE MANOR
602 BABCOCK RD
REMINGTON TRANSITIONAL CARE OF SAN ANTONIO
5423 HAMILTON WOLFE RD
THE HEIGHTS ON HUEBNER
10127 HUEBNER RD
The Atrium Rehabilitation Center
7602 Louis Pasteur St.
SAN PEDRO MANOR
515 W ASHBY PL
Give Them a Daily Friend
Our AI companion calls your loved one daily for friendly conversation and wellness check-ins. We detect mood changes and alert you if something seems off.
- AI calls them daily
- Friendly conversation
- Alerts if something's wrong
Works on any phone. No app needed.