NOVATO HEALTHCARE CENTER
1565 HILL ROAD, Novato, CA 94947
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident & Family Councils Active
Active councils indicate resident empowerment and facility transparency.
CMS Abuse/Neglect Flag
This facility has been flagged by CMS for abuse or neglect concerns. Please research carefully and contact the facility for current information.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How NOVATO HEALTHCARE CENTER Compares
NOVATO HEALTHCARE CENTER is a 181-bed for-profit nursing facility in Novato, California. It holds an overall CMS rating of 1 out of 5 stars, below the California average of 3.2 stars. Its strongest area is staffing (4 stars), while health inspections (1 star) is its weakest. Its rate of long-stay antipsychotic medication use (32.4%) is above the California average of 12.1% — a measure worth asking the staff about. With 181 certified beds, it operates near capacity at roughly 95% occupied.
By the numbers vs. California average
- Long-stay antipsychotic medication use: 32.4% — worse than the California average of 12.1% (167% higher).
- Falls with major injury: 1.4% — better than the California average of 1.6%.
- High-risk pressure ulcers: 6.3% — worse than the California average of 4.3% (48% higher).
- Short-stay rehospitalization: 22.8% — better than the California average of 22.9%.
CMS has flagged this facility with an abuse icon, indicating a recent citation involving abuse, neglect, or misappropriation of resident property. This is an important point to raise directly during any tour or call.
Comparisons use CMS Care Compare data (updated September 9, 2026) measured against California averages across 1165 facilities tracked by ElderVoice.
Questions to Ask NOVATO HEALTHCARE CENTER
Use these facility-specific questions when calling admissions, touring the building, or comparing NOVATO HEALTHCARE CENTER with other nursing homes in Novato.
What incident led to the CMS abuse icon for NOVATO HEALTHCARE CENTER, and what changed afterward?
Ask for the citation date, plan of correction, staff retraining steps, and how leadership monitors for repeat issues.
How is NOVATO HEALTHCARE CENTER addressing its health inspections rating?
CMS currently rates this category 1 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What is NOVATO HEALTHCARE CENTER doing to reduce long-stay antipsychotic medication use?
Long-stay antipsychotic medication use is 32.4% here versus 12.1% across California. Lower is generally better for this CMS measure.
What is NOVATO HEALTHCARE CENTER doing to reduce high-risk pressure ulcers?
High-risk pressure ulcers is 6.3% here versus 4.3% across California. Lower is generally better for this CMS measure.
How does NOVATO HEALTHCARE CENTER maintain staffing when occupancy is high?
The facility reports roughly 95% occupancy across 181 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at NOVATO HEALTHCARE CENTER?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
The Senior Community Around Novato
Novato sits in Marin County, where adults 65 and older make up about 22.3% of the population — a higher share of seniors than California as a whole (14.3% statewide). The area's median household income is higher than the state average, reflecting a higher cost of living.
- Residents 65+
- 57,834 (22.3%)
- Median age
- 47.1 years
- Median household income
- $121,671
- Median home value
- $1,053,600
Demographics for Marin County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Novato.
Facility Details
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