Ontario Center for Rehabilitation and Healthcare
3062 County Complex Drive, Canandaigua, NY 14424
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
CMS Abuse/Neglect Flag
This facility has been flagged by CMS for abuse or neglect concerns. Please research carefully and contact the facility for current information.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask Ontario Center for Rehabilitation and Healthcare, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How Ontario Center for Rehabilitation and Healthcare Compares
Ontario Center for Rehabilitation and Healthcare is a 98-bed for-profit nursing facility in Canandaigua, New York. It holds an overall CMS rating of 1 out of 5 stars, below the New York average of 3.0 stars. Its lowest sub-rating is health inspections at 1 star. Its rate of falls resulting in major injury (4.8%) is above the New York average of 3.1% — a measure worth asking the staff about. With 98 certified beds, it operates near capacity at roughly 97% occupied.
Among the 3 nursing facilities ElderVoice tracks in Canandaigua, 1 hold a 5-star rating and the local average is 2.3 stars.
By the numbers vs. New York average
- Long-stay antipsychotic medication use: 9.7% — better than the New York average of 13.8% (29% lower).
- Falls with major injury: 4.8% — worse than the New York average of 3.1% (55% higher).
- High-risk pressure ulcers: 7.8% — worse than the New York average of 6.8%.
- Short-stay rehospitalization: 25.0% — worse than the New York average of 20.7%.
CMS has flagged this facility with an abuse icon, indicating a recent citation involving abuse, neglect, or misappropriation of resident property. This is an important point to raise directly during any tour or call.
Comparisons use CMS Care Compare data (updated June 5, 2026) measured against New York averages across 596 facilities tracked by ElderVoice.
Questions to Ask Ontario Center for Rehabilitation and Healthcare
Use these facility-specific questions when calling admissions, touring the building, or comparing Ontario Center for Rehabilitation and Healthcare with other nursing homes in Canandaigua.
What incident led to the CMS abuse icon for Ontario Center for Rehabilitation and Healthcare, and what changed afterward?
Ask for the citation date, plan of correction, staff retraining steps, and how leadership monitors for repeat issues.
How is Ontario Center for Rehabilitation and Healthcare addressing its health inspections rating?
CMS currently rates this category 1 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What practices help Ontario Center for Rehabilitation and Healthcare keep long-stay antipsychotic medication use below the state average?
Long-stay antipsychotic medication use is 9.7% here versus 13.8% across New York. Lower is generally better for this CMS measure.
What is Ontario Center for Rehabilitation and Healthcare doing to reduce falls with major injury?
Falls with major injury is 4.8% here versus 3.1% across New York. Lower is generally better for this CMS measure.
How does Ontario Center for Rehabilitation and Healthcare maintain staffing when occupancy is high?
The facility reports roughly 97% occupancy across 98 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at Ontario Center for Rehabilitation and Healthcare?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
The Senior Community Around Canandaigua
Canandaigua sits in Ontario County, where adults 65 and older make up about 20.0% of the population — a higher share of seniors than New York as a whole (16.5% statewide). The area's median household income is consistent with state averages.
- Residents 65+
- 21,956 (20.0%)
- Median age
- 43.8 years
- Median household income
- $64,795
- Median home value
- $163,100
Demographics for Ontario County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Canandaigua.
Facility Details
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