Optalis Health & Rehabilitation at Kent-Crossing
2320 E Beltline SE, Grand Rapids, MI 49546
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask Optalis Health & Rehabilitation at Kent-Crossing, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
How Optalis Health & Rehabilitation at Kent-Crossing Compares
Optalis Health & Rehabilitation at Kent-Crossing is a 182-bed for-profit nursing facility in Grand Rapids, Michigan. It holds an overall CMS rating of 1 out of 5 stars, below the Michigan average of 3.2 stars. Its strongest area is quality measures (4 stars), while health inspections (1 star) is its weakest. Its rate of long-stay antipsychotic medication use (12.5%) is below the Michigan average of 15.0%, a favorable sign for resident care. With 182 certified beds, it has notable available capacity at roughly 65% occupied.
Among the 19 nursing facilities ElderVoice tracks in Grand Rapids, 9 hold a 5-star rating and the local average is 3.6 stars.
By the numbers vs. Michigan average
- Long-stay antipsychotic medication use: 12.5% — better than the Michigan average of 15.0%.
- Falls with major injury: 2.5% — better than the Michigan average of 3.0%.
- High-risk pressure ulcers: 5.6% — worse than the Michigan average of 5.4%.
Comparisons use CMS Care Compare data (updated June 5, 2026) measured against Michigan averages across 423 facilities tracked by ElderVoice.
Questions to Ask Optalis Health & Rehabilitation at Kent-Crossing
Use these facility-specific questions when calling admissions, touring the building, or comparing Optalis Health & Rehabilitation at Kent-Crossing with other nursing homes in Grand Rapids.
How is Optalis Health & Rehabilitation at Kent-Crossing addressing its health inspections rating?
CMS currently rates this category 1 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What practices help Optalis Health & Rehabilitation at Kent-Crossing keep long-stay antipsychotic medication use below the state average?
Long-stay antipsychotic medication use is 12.5% here versus 15.0% across Michigan. Lower is generally better for this CMS measure.
What practices help Optalis Health & Rehabilitation at Kent-Crossing keep falls with major injury below the state average?
Falls with major injury is 2.5% here versus 3.0% across Michigan. Lower is generally better for this CMS measure.
Why is Optalis Health & Rehabilitation at Kent-Crossing's occupancy below many full facilities?
The facility reports roughly 65% occupancy across 182 certified beds. Lower occupancy can mean availability, but families should ask whether renovations, staffing, reputation, or service mix are factors.
How can a new family connect with existing councils at Optalis Health & Rehabilitation at Kent-Crossing?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
Where does Optalis Health & Rehabilitation at Kent-Crossing lag behind other Grand Rapids options?
Its 1-star overall rating is below the local average of 3.6 stars across 19 facilities. Ask administrators what differentiates this home despite the rating gap.
The Senior Community Around Grand Rapids
Grand Rapids sits in Kent County, where adults 65 and older make up about 13.6% of the population — a lower share of seniors than Michigan as a whole (17.2% statewide). The area's median household income is higher than the state average, reflecting a higher cost of living.
- Residents 65+
- 89,076 (13.6%)
- Median age
- 35.4 years
- Median household income
- $65,722
- Median home value
- $188,500
Demographics for Kent County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Grand Rapids.
Facility Details
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