For-Profit Medicare Medicaid

Optalis Health & Rehabilitation of Whitehall

916 East Lewis Street, Whitehall, MI 49461

1.0 CMS Rating
For profit - Corporation
125 Certified Beds
19 Safety Score

Based on 2026 CMS Data

Official Government Ratings

Health Inspections

Frequency & severity of deficiencies


Staffing Levels

Nurse hours per resident per day


Quality Measures

Clinical outcomes & care quality

Resident Council Active

Active councils indicate resident empowerment and facility transparency.

CMS Abuse/Neglect Flag

This facility has been flagged by CMS for abuse or neglect concerns. Please research carefully and contact the facility for current information.

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Free guide: the exact questions to ask Optalis Health & Rehabilitation of Whitehall, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.

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Care Quality Indicators

Pressure Ulcers (High Risk) 6.4%

Lower is better

Antipsychotic Medication Use 16.57%

Lower is better

Falls with Major Injury 1.56%

Lower is better

Short-Stay Rehospitalized 20.04%

Lower is better

How Optalis Health & Rehabilitation of Whitehall Compares

Optalis Health & Rehabilitation of Whitehall is a 125-bed for-profit nursing facility in Whitehall, Michigan. It holds an overall CMS rating of 1 out of 5 stars, below the Michigan average of 3.1 stars. Its lowest sub-rating is health inspections at 1 star. Its rate of falls resulting in major injury (1.6%) is below the Michigan average of 2.9%, a favorable sign for resident care. With 125 certified beds, it has notable available capacity at roughly 64% occupied.

By the numbers vs. Michigan average

  • Long-stay antipsychotic medication use: 16.6% — worse than the Michigan average of 14.8%.
  • Falls with major injury: 1.6% — better than the Michigan average of 2.9% (47% lower).
  • High-risk pressure ulcers: 6.4% — worse than the Michigan average of 5.1% (25% higher).
  • Short-stay rehospitalization: 20.0% — better than the Michigan average of 23.9%.

CMS has flagged this facility with an abuse icon, indicating a recent citation involving abuse, neglect, or misappropriation of resident property. This is an important point to raise directly during any tour or call.

Comparisons use CMS Care Compare data (updated September 9, 2026) measured against Michigan averages across 422 facilities tracked by ElderVoice.

Questions to Ask Optalis Health & Rehabilitation of Whitehall

Use these facility-specific questions when calling admissions, touring the building, or comparing Optalis Health & Rehabilitation of Whitehall with other nursing homes in Whitehall.

What incident led to the CMS abuse icon for Optalis Health & Rehabilitation of Whitehall, and what changed afterward?

Ask for the citation date, plan of correction, staff retraining steps, and how leadership monitors for repeat issues.

How is Optalis Health & Rehabilitation of Whitehall addressing its health inspections rating?

CMS currently rates this category 1 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.

What practices help Optalis Health & Rehabilitation of Whitehall keep falls with major injury below the state average?

Falls with major injury is 1.6% here versus 2.9% across Michigan. Lower is generally better for this CMS measure.

What is Optalis Health & Rehabilitation of Whitehall doing to reduce high-risk pressure ulcers?

High-risk pressure ulcers is 6.4% here versus 5.1% across Michigan. Lower is generally better for this CMS measure.

Why is Optalis Health & Rehabilitation of Whitehall's occupancy below many full facilities?

The facility reports roughly 64% occupancy across 125 certified beds. Lower occupancy can mean availability, but families should ask whether renovations, staffing, reputation, or service mix are factors.

How can a new family connect with existing councils at Optalis Health & Rehabilitation of Whitehall?

Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.

The Senior Community Around Whitehall

Whitehall sits in Muskegon County, where adults 65 and older make up about 16.9% of the population — a share of seniors in line with Michigan as a whole (17.2% statewide). The area's median household income is consistent with state averages.

Residents 65+
29,433 (16.9%)
Median age
39.3 years
Median household income
$53,478
Median home value
$126,400

Demographics for Muskegon County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Whitehall.

Facility Details

CMS Provider ID 235206
County Muskegon
Total Beds 125
Occupied Beds 80
Occupancy Rate 64%
Ownership For profit - Corporation

Location

916 East Lewis Street, Whitehall, MI 49461

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Important Data Disclaimer

All facility information, ratings, and quality metrics displayed on this page are sourced from the Centers for Medicare & Medicaid Services (CMS) Provider Data Catalog. Data was last updated: September 9, 2026.

ElderVoice does not endorse, recommend, or guarantee any nursing home facility. The Safety Score is a proprietary calculation based on publicly available CMS data and is provided for informational purposes only. It should not be the sole factor in your care decisions.

We strongly recommend visiting facilities in person, speaking with staff and current residents' families, and verifying all information directly with the facility before making any decisions. For official Medicare ratings and complaint information, visit Medicare Care Compare.