PLAZA HEALTHCARE CENTER
1209 HEMLOCK WAY, Santa Ana, CA 92707
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident & Family Councils Active
Active councils indicate resident empowerment and facility transparency.
CMS Abuse/Neglect Flag
This facility has been flagged by CMS for abuse or neglect concerns. Please research carefully and contact the facility for current information.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask PLAZA HEALTHCARE CENTER, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How PLAZA HEALTHCARE CENTER Compares
PLAZA HEALTHCARE CENTER is a 145-bed for-profit nursing facility in Santa Ana, California. It holds an overall CMS rating of 1 out of 5 stars, below the California average of 3.2 stars. Its lowest sub-rating is health inspections at 1 star. Its rate of long-stay antipsychotic medication use (62.1%) is above the California average of 12.1% — a measure worth asking the staff about. With 145 certified beds, it operates near capacity at roughly 93% occupied.
Among the 8 nursing facilities ElderVoice tracks in Santa Ana, 1 hold a 5-star rating and the local average is 2.0 stars.
By the numbers vs. California average
- Long-stay antipsychotic medication use: 62.1% — worse than the California average of 12.1% (412% higher).
- Falls with major injury: 2.0% — worse than the California average of 1.6%.
- High-risk pressure ulcers: 4.1% — better than the California average of 4.3%.
- Short-stay rehospitalization: 39.9% — worse than the California average of 22.9% (74% higher).
CMS has flagged this facility with an abuse icon, indicating a recent citation involving abuse, neglect, or misappropriation of resident property. This is an important point to raise directly during any tour or call.
Comparisons use CMS Care Compare data (updated September 5, 2026) measured against California averages across 1165 facilities tracked by ElderVoice.
Questions to Ask PLAZA HEALTHCARE CENTER
Use these facility-specific questions when calling admissions, touring the building, or comparing PLAZA HEALTHCARE CENTER with other nursing homes in Santa Ana.
What incident led to the CMS abuse icon for PLAZA HEALTHCARE CENTER, and what changed afterward?
Ask for the citation date, plan of correction, staff retraining steps, and how leadership monitors for repeat issues.
How is PLAZA HEALTHCARE CENTER addressing its health inspections rating?
CMS currently rates this category 1 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What is PLAZA HEALTHCARE CENTER doing to reduce long-stay antipsychotic medication use?
Long-stay antipsychotic medication use is 62.1% here versus 12.1% across California. Lower is generally better for this CMS measure.
What is PLAZA HEALTHCARE CENTER doing to reduce falls with major injury?
Falls with major injury is 2.0% here versus 1.6% across California. Lower is generally better for this CMS measure.
How does PLAZA HEALTHCARE CENTER maintain staffing when occupancy is high?
The facility reports roughly 93% occupancy across 145 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at PLAZA HEALTHCARE CENTER?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
The Senior Community Around Santa Ana
Santa Ana sits in Orange County, where adults 65 and older make up about 14.8% of the population — a share of seniors in line with California as a whole (14.3% statewide). The area's median household income is higher than the state average, reflecting a higher cost of living.
- Residents 65+
- 468,842 (14.8%)
- Median age
- 38.3 years
- Median household income
- $94,441
- Median home value
- $703,800
Demographics for Orange County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Santa Ana.
Facility Details
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