Pontchartrain Health Care Center
1401 Highway 190, Mandeville, LA 70448
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
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Free guide: the exact questions to ask Pontchartrain Health Care Center, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How Pontchartrain Health Care Center Compares
Pontchartrain Health Care Center is a 182-bed for-profit nursing facility in Mandeville, Louisiana. It holds an overall CMS rating of 1 out of 5 stars, below the Louisiana average of 2.5 stars. Its lowest sub-rating is health inspections at 1 star. Its rate of falls resulting in major injury (1.8%) is below the Louisiana average of 3.5%, a favorable sign for resident care. With 182 certified beds, it has notable available capacity at roughly 56% occupied.
Among the 2 nursing facilities ElderVoice tracks in Mandeville, the local average is 1.5 stars.
By the numbers vs. Louisiana average
- Long-stay antipsychotic medication use: 25.1% — worse than the Louisiana average of 22.8%.
- Falls with major injury: 1.8% — better than the Louisiana average of 3.5% (49% lower).
- High-risk pressure ulcers: 4.7% — better than the Louisiana average of 5.9%.
- Short-stay rehospitalization: 34.8% — worse than the Louisiana average of 27.8%.
Comparisons use CMS Care Compare data (updated June 5, 2026) measured against Louisiana averages across 266 facilities tracked by ElderVoice.
Questions to Ask Pontchartrain Health Care Center
Use these facility-specific questions when calling admissions, touring the building, or comparing Pontchartrain Health Care Center with other nursing homes in Mandeville.
How is Pontchartrain Health Care Center addressing its health inspections rating?
CMS currently rates this category 1 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What practices help Pontchartrain Health Care Center keep falls with major injury below the state average?
Falls with major injury is 1.8% here versus 3.5% across Louisiana. Lower is generally better for this CMS measure.
What practices help Pontchartrain Health Care Center keep high-risk pressure ulcers below the state average?
High-risk pressure ulcers is 4.7% here versus 5.9% across Louisiana. Lower is generally better for this CMS measure.
Why is Pontchartrain Health Care Center's occupancy below many full facilities?
The facility reports roughly 56% occupancy across 182 certified beds. Lower occupancy can mean availability, but families should ask whether renovations, staffing, reputation, or service mix are factors.
How can a new family connect with existing councils at Pontchartrain Health Care Center?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
Where does Pontchartrain Health Care Center lag behind other Mandeville options?
Its 1-star overall rating is below the local average of 1.5 stars across 2 facilities. Ask administrators what differentiates this home despite the rating gap.
The Senior Community Around Mandeville
Mandeville sits in St. Tammany Parish, where adults 65 and older make up about 17.0% of the population — a share of seniors in line with Louisiana as a whole (15.4% statewide). The area's median household income is higher than the state average, reflecting a higher cost of living.
- Residents 65+
- 43,912 (17.0%)
- Median age
- 40.4 years
- Median household income
- $70,730
- Median home value
- $223,300
Demographics for St. Tammany Parish from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Mandeville.
Facility Details
Other Facilities in Mandeville
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