RESERVOIR CENTER FOR HEALTH & REHABILITATION, THE
400 BOLTON STREET, Marlborough, MA 01752
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
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Free guide: the exact questions to ask RESERVOIR CENTER FOR HEALTH & REHABILITATION, THE, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How RESERVOIR CENTER FOR HEALTH & REHABILITATION, THE Compares
RESERVOIR CENTER FOR HEALTH & REHABILITATION, THE is a 144-bed for-profit nursing facility in Marlborough, Massachusetts. It holds an overall CMS rating of 3 out of 5 stars, roughly in line with the Massachusetts average of 3.0 stars. Its strongest area is staffing, rated 4 stars. Its rate of falls resulting in major injury (2.4%) is below the Massachusetts average of 3.4%, a favorable sign for resident care. With 144 certified beds, it operates near capacity at roughly 92% occupied.
Among the 3 nursing facilities ElderVoice tracks in Marlborough, the local average is 2.7 stars.
By the numbers vs. Massachusetts average
- Long-stay antipsychotic medication use: 22.0% — worse than the Massachusetts average of 21.4%.
- Falls with major injury: 2.4% — better than the Massachusetts average of 3.4% (32% lower).
- High-risk pressure ulcers: 5.5% — worse than the Massachusetts average of 4.2% (30% higher).
- Short-stay rehospitalization: 24.1% — better than the Massachusetts average of 25.7%.
Comparisons use CMS Care Compare data (updated September 9, 2026) measured against Massachusetts averages across 341 facilities tracked by ElderVoice.
Questions to Ask RESERVOIR CENTER FOR HEALTH & REHABILITATION, THE
Use these facility-specific questions when calling admissions, touring the building, or comparing RESERVOIR CENTER FOR HEALTH & REHABILITATION, THE with other nursing homes in Marlborough.
What keeps RESERVOIR CENTER FOR HEALTH & REHABILITATION, THE's staffing levels rating strong?
This category is rated 4 out of 5 stars. Ask for concrete staffing, training, or care-process examples behind the score.
What practices help RESERVOIR CENTER FOR HEALTH & REHABILITATION, THE keep falls with major injury below the state average?
Falls with major injury is 2.4% here versus 3.4% across Massachusetts. Lower is generally better for this CMS measure.
What is RESERVOIR CENTER FOR HEALTH & REHABILITATION, THE doing to reduce high-risk pressure ulcers?
High-risk pressure ulcers is 5.5% here versus 4.2% across Massachusetts. Lower is generally better for this CMS measure.
How does RESERVOIR CENTER FOR HEALTH & REHABILITATION, THE maintain staffing when occupancy is high?
The facility reports roughly 92% occupancy across 144 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at RESERVOIR CENTER FOR HEALTH & REHABILITATION, THE?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
What explains RESERVOIR CENTER FOR HEALTH & REHABILITATION, THE's rating advantage in Marlborough?
Its 3-star overall rating is above the local average of 2.7 stars across 3 facilities. Ask which practices families can observe during a tour.
The Senior Community Around Marlborough
Marlborough sits in Middlesex County, where adults 65 and older make up about 15.3% of the population — a share of seniors in line with Massachusetts as a whole (16.5% statewide). The area's median household income is higher than the state average, reflecting a higher cost of living.
- Residents 65+
- 245,533 (15.3%)
- Median age
- 38.5 years
- Median household income
- $106,202
- Median home value
- $540,300
Demographics for Middlesex County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Marlborough.
Facility Details
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