Samaritan Nursing and Rehab
531 E Washington St, West Bend, WI 53095
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
CMS Abuse/Neglect Flag
This facility has been flagged by CMS for abuse or neglect concerns. Please research carefully and contact the facility for current information.
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Free guide: the exact questions to ask Samaritan Nursing and Rehab, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How Samaritan Nursing and Rehab Compares
Samaritan Nursing and Rehab is a 131-bed for-profit nursing facility in West Bend, Wisconsin. It holds an overall CMS rating of 1 out of 5 stars, below the Wisconsin average of 3.0 stars. Its strongest area is staffing (4 stars), while health inspections (1 star) is its weakest. Its rate of falls resulting in major injury (2.5%) is below the Wisconsin average of 3.3%, a favorable sign for resident care. With 131 certified beds, it has notable available capacity at roughly 59% occupied.
Among the 2 nursing facilities ElderVoice tracks in West Bend, 1 hold a 5-star rating and the local average is 3.0 stars.
By the numbers vs. Wisconsin average
- Long-stay antipsychotic medication use: 17.1% — worse than the Wisconsin average of 15.8%.
- Falls with major injury: 2.5% — better than the Wisconsin average of 3.3%.
- High-risk pressure ulcers: 5.9% — worse than the Wisconsin average of 5.0%.
- Short-stay rehospitalization: 19.9% — better than the Wisconsin average of 22.9%.
CMS has flagged this facility with an abuse icon, indicating a recent citation involving abuse, neglect, or misappropriation of resident property. This is an important point to raise directly during any tour or call.
Comparisons use CMS Care Compare data (updated September 9, 2026) measured against Wisconsin averages across 323 facilities tracked by ElderVoice.
Questions to Ask Samaritan Nursing and Rehab
Use these facility-specific questions when calling admissions, touring the building, or comparing Samaritan Nursing and Rehab with other nursing homes in West Bend.
What incident led to the CMS abuse icon for Samaritan Nursing and Rehab, and what changed afterward?
Ask for the citation date, plan of correction, staff retraining steps, and how leadership monitors for repeat issues.
How is Samaritan Nursing and Rehab addressing its health inspections rating?
CMS currently rates this category 1 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What practices help Samaritan Nursing and Rehab keep falls with major injury below the state average?
Falls with major injury is 2.5% here versus 3.3% across Wisconsin. Lower is generally better for this CMS measure.
What is Samaritan Nursing and Rehab doing to reduce high-risk pressure ulcers?
High-risk pressure ulcers is 5.9% here versus 5.0% across Wisconsin. Lower is generally better for this CMS measure.
Why is Samaritan Nursing and Rehab's occupancy below many full facilities?
The facility reports roughly 59% occupancy across 131 certified beds. Lower occupancy can mean availability, but families should ask whether renovations, staffing, reputation, or service mix are factors.
How can a new family connect with existing councils at Samaritan Nursing and Rehab?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
The Senior Community Around West Bend
West Bend sits in Washington County, where adults 65 and older make up about 18.0% of the population — a share of seniors in line with Wisconsin as a whole (16.9% statewide). The area's median household income is higher than the state average, reflecting a higher cost of living.
- Residents 65+
- 24,432 (18.0%)
- Median age
- 43.2 years
- Median household income
- $80,839
- Median home value
- $248,000
Demographics for Washington County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near West Bend.
Facility Details
Other Facilities in West Bend
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