Shandin Hills Behavior Therapy Center
4164 N 4th Ave, San Bernardino, CA 92407
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
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Free guide: the exact questions to ask Shandin Hills Behavior Therapy Center, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
How Shandin Hills Behavior Therapy Center Compares
Shandin Hills Behavior Therapy Center is a 78-bed for-profit nursing facility in San Bernardino, California. It holds an overall CMS rating of 5 out of 5 stars, above the California average of 3.2 stars. Its strongest area is health inspections (5 stars), while staffing (2 stars) is its weakest. Its rate of falls resulting in major injury (0.0%) is below the California average of 1.6%, a favorable sign for resident care. With 78 certified beds, it operates near capacity at roughly 101% occupied.
Among the 11 nursing facilities ElderVoice tracks in San Bernardino, 6 hold a 5-star rating and the local average is 4.3 stars.
By the numbers vs. California average
- Falls with major injury: 0.0% — better than the California average of 1.6% (100% lower).
- High-risk pressure ulcers: 0.0% — better than the California average of 4.5% (100% lower).
Comparisons use CMS Care Compare data (updated June 5, 2026) measured against California averages across 1164 facilities tracked by ElderVoice.
Questions to Ask Shandin Hills Behavior Therapy Center
Use these facility-specific questions when calling admissions, touring the building, or comparing Shandin Hills Behavior Therapy Center with other nursing homes in San Bernardino.
How is Shandin Hills Behavior Therapy Center addressing its staffing levels rating?
CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What practices help Shandin Hills Behavior Therapy Center keep falls with major injury below the state average?
Falls with major injury is 0.0% here versus 1.6% across California. Lower is generally better for this CMS measure.
What practices help Shandin Hills Behavior Therapy Center keep high-risk pressure ulcers below the state average?
High-risk pressure ulcers is 0.0% here versus 4.5% across California. Lower is generally better for this CMS measure.
How does Shandin Hills Behavior Therapy Center maintain staffing when occupancy is high?
The facility reports roughly 101% occupancy across 78 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at Shandin Hills Behavior Therapy Center?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
What explains Shandin Hills Behavior Therapy Center's rating advantage in San Bernardino?
Its 5-star overall rating is above the local average of 4.3 stars across 11 facilities. Ask which practices families can observe during a tour.
The Senior Community Around San Bernardino
San Bernardino sits in San Bernardino County, where adults 65 and older make up about 11.6% of the population — a lower share of seniors than California as a whole (14.3% statewide). The area's median household income is lower than the state average, reflecting a more affordable area.
- Residents 65+
- 250,032 (11.6%)
- Median age
- 33.6 years
- Median household income
- $65,761
- Median home value
- $348,500
Demographics for San Bernardino County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near San Bernardino.
Facility Details
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