SKILLED NURSING FACILITY AT NORTH HILL (THE)
865 CENTRAL AVENUE, Needham, MA 02492
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
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Free guide: the exact questions to ask SKILLED NURSING FACILITY AT NORTH HILL (THE), how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How SKILLED NURSING FACILITY AT NORTH HILL (THE) Compares
SKILLED NURSING FACILITY AT NORTH HILL (THE) is a 72-bed nonprofit nursing facility in Needham, Massachusetts. It holds an overall CMS rating of 2 out of 5 stars, below the Massachusetts average of 3.0 stars. Its strongest area is quality measures (4 stars), while staffing (1 star) is its weakest. Its rate of high-risk residents with pressure ulcers (5.5%) is above the Massachusetts average of 4.2% — a measure worth asking the staff about. With 72 certified beds, it maintains moderate occupancy at roughly 86% occupied.
Among the 2 nursing facilities ElderVoice tracks in Needham, the local average is 3.0 stars.
By the numbers vs. Massachusetts average
- Long-stay antipsychotic medication use: 18.9% — better than the Massachusetts average of 21.4%.
- Falls with major injury: 4.3% — worse than the Massachusetts average of 3.4%.
- High-risk pressure ulcers: 5.5% — worse than the Massachusetts average of 4.2% (30% higher).
- Short-stay rehospitalization: 24.0% — better than the Massachusetts average of 25.7%.
Comparisons use CMS Care Compare data (updated September 9, 2026) measured against Massachusetts averages across 341 facilities tracked by ElderVoice.
Questions to Ask SKILLED NURSING FACILITY AT NORTH HILL (THE)
Use these facility-specific questions when calling admissions, touring the building, or comparing SKILLED NURSING FACILITY AT NORTH HILL (THE) with other nursing homes in Needham.
How is SKILLED NURSING FACILITY AT NORTH HILL (THE) addressing its staffing levels rating?
CMS currently rates this category 1 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What is SKILLED NURSING FACILITY AT NORTH HILL (THE) doing to reduce falls with major injury?
Falls with major injury is 4.3% here versus 3.4% across Massachusetts. Lower is generally better for this CMS measure.
What is SKILLED NURSING FACILITY AT NORTH HILL (THE) doing to reduce high-risk pressure ulcers?
High-risk pressure ulcers is 5.5% here versus 4.2% across Massachusetts. Lower is generally better for this CMS measure.
How can a new family connect with existing councils at SKILLED NURSING FACILITY AT NORTH HILL (THE)?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
Where does SKILLED NURSING FACILITY AT NORTH HILL (THE) lag behind other Needham options?
Its 2-star overall rating is below the local average of 3.0 stars across 2 facilities. Ask administrators what differentiates this home despite the rating gap.
What would the first 30 days look like for a new resident at SKILLED NURSING FACILITY AT NORTH HILL (THE)?
Ask who builds the care plan, how medication changes are communicated, how often families receive updates, and who to call after hours.
The Senior Community Around Needham
Needham sits in Norfolk County, where adults 65 and older make up about 16.8% of the population — a share of seniors in line with Massachusetts as a whole (16.5% statewide). The area's median household income is higher than the state average, reflecting a higher cost of living.
- Residents 65+
- 118,569 (16.8%)
- Median age
- 40.9 years
- Median household income
- $105,320
- Median home value
- $491,000
Demographics for Norfolk County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Needham.
Facility Details
Other Facilities in Needham
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