Non-Profit Medicare Medicaid

The Neighborhood in Rio Rancho

900 Loma Colorado Blvd NE, Rio Rancho, NM 87124

2.0 CMS Rating
Non profit - Corporation
71 Certified Beds
38 Safety Score

Based on 2026 CMS Data

Official Government Ratings

Health Inspections

Frequency & severity of deficiencies


Staffing Levels

Nurse hours per resident per day


Quality Measures

Clinical outcomes & care quality

Resident Council Active

Active councils indicate resident empowerment and facility transparency.

CMS Abuse/Neglect Flag

This facility has been flagged by CMS for abuse or neglect concerns. Please research carefully and contact the facility for current information.

Vetting This Facility? Get Answers They Don't Volunteer

Free guide: the exact questions to ask The Neighborhood in Rio Rancho, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.

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Care Quality Indicators

Pressure Ulcers (High Risk) 11.66%

Lower is better

Antipsychotic Medication Use 8.96%

Lower is better

Falls with Major Injury 5.04%

Lower is better

Short-Stay Rehospitalized 14.08%

Lower is better

How The Neighborhood in Rio Rancho Compares

The Neighborhood in Rio Rancho is a 71-bed nonprofit nursing facility in Rio Rancho, New Mexico. It holds an overall CMS rating of 2 out of 5 stars, below the New Mexico average of 2.9 stars. Its strongest area is staffing (4 stars), while health inspections (2 stars) is its weakest. Its rate of high-risk residents with pressure ulcers (11.7%) is above the New Mexico average of 5.4% — a measure worth asking the staff about. With 71 certified beds, it has notable available capacity at roughly 52% occupied.

Among the 3 nursing facilities ElderVoice tracks in Rio Rancho, the local average is 1.7 stars.

By the numbers vs. New Mexico average

  • Long-stay antipsychotic medication use: 9.0% — better than the New Mexico average of 14.5% (38% lower).
  • Falls with major injury: 5.0% — worse than the New Mexico average of 3.6% (38% higher).
  • High-risk pressure ulcers: 11.7% — worse than the New Mexico average of 5.4% (115% higher).
  • Short-stay rehospitalization: 14.1% — better than the New Mexico average of 20.9% (33% lower).

CMS has flagged this facility with an abuse icon, indicating a recent citation involving abuse, neglect, or misappropriation of resident property. This is an important point to raise directly during any tour or call.

Comparisons use CMS Care Compare data (updated June 5, 2026) measured against New Mexico averages across 68 facilities tracked by ElderVoice.

Questions to Ask The Neighborhood in Rio Rancho

Use these facility-specific questions when calling admissions, touring the building, or comparing The Neighborhood in Rio Rancho with other nursing homes in Rio Rancho.

What incident led to the CMS abuse icon for The Neighborhood in Rio Rancho, and what changed afterward?

Ask for the citation date, plan of correction, staff retraining steps, and how leadership monitors for repeat issues.

How is The Neighborhood in Rio Rancho addressing its health inspections rating?

CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.

What practices help The Neighborhood in Rio Rancho keep long-stay antipsychotic medication use below the state average?

Long-stay antipsychotic medication use is 9.0% here versus 14.5% across New Mexico. Lower is generally better for this CMS measure.

What is The Neighborhood in Rio Rancho doing to reduce falls with major injury?

Falls with major injury is 5.0% here versus 3.6% across New Mexico. Lower is generally better for this CMS measure.

Why is The Neighborhood in Rio Rancho's occupancy below many full facilities?

The facility reports roughly 52% occupancy across 71 certified beds. Lower occupancy can mean availability, but families should ask whether renovations, staffing, reputation, or service mix are factors.

How can a new family connect with existing councils at The Neighborhood in Rio Rancho?

Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.

The Senior Community Around Rio Rancho

Rio Rancho sits in Sandoval County, where adults 65 and older make up about 17.8% of the population — a share of seniors in line with New Mexico as a whole (17.4% statewide). The area's median household income is higher than the state average, reflecting a higher cost of living.

Residents 65+
25,805 (17.8%)
Median age
40.3 years
Median household income
$65,071
Median home value
$211,700

Demographics for Sandoval County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Rio Rancho.

Facility Details

CMS Provider ID 325130
County Sandoval
Total Beds 71
Occupied Beds 37
Occupancy Rate 52%
Ownership Non profit - Corporation

Other Facilities in Rio Rancho

Location

900 Loma Colorado Blvd NE, Rio Rancho, NM 87124

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Important Data Disclaimer

All facility information, ratings, and quality metrics displayed on this page are sourced from the Centers for Medicare & Medicaid Services (CMS) Provider Data Catalog. Data was last updated: June 5, 2026.

ElderVoice does not endorse, recommend, or guarantee any nursing home facility. The Safety Score is a proprietary calculation based on publicly available CMS data and is provided for informational purposes only. It should not be the sole factor in your care decisions.

We strongly recommend visiting facilities in person, speaking with staff and current residents' families, and verifying all information directly with the facility before making any decisions. For official Medicare ratings and complaint information, visit Medicare Care Compare.