Government Medicare Medicaid

THE PINES HEALTHCARE & REHAB CENTERS OLEAN CAMPUS

2245 WEST STATE STREET, Olean, NY 14760

4.0 CMS Rating
Government - County
120 Certified Beds
81 Safety Score

Based on 2026 CMS Data

Official Government Ratings

Health Inspections

Frequency & severity of deficiencies


Staffing Levels

Nurse hours per resident per day


Quality Measures

Clinical outcomes & care quality

Resident & Family Councils Active

Active councils indicate resident empowerment and facility transparency.

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Free guide: the exact questions to ask THE PINES HEALTHCARE & REHAB CENTERS OLEAN CAMPUS, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.

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Care Quality Indicators

Pressure Ulcers (High Risk) 9.93%

Lower is better

Antipsychotic Medication Use 20.63%

Lower is better

Falls with Major Injury 1.29%

Lower is better

Short-Stay Rehospitalized 12.06%

Lower is better

How THE PINES HEALTHCARE & REHAB CENTERS OLEAN CAMPUS Compares

THE PINES HEALTHCARE & REHAB CENTERS OLEAN CAMPUS is a 120-bed government-owned nursing facility in Olean, New York. It holds an overall CMS rating of 4 out of 5 stars, above the New York average of 3.0 stars. Its strongest area is health inspections (4 stars), while quality measures (2 stars) is its weakest. Its rate of falls resulting in major injury (1.3%) is below the New York average of 3.1%, a favorable sign for resident care. With 120 certified beds, it maintains moderate occupancy at roughly 83% occupied.

By the numbers vs. New York average

  • Long-stay antipsychotic medication use: 20.6% — worse than the New York average of 13.7% (51% higher).
  • Falls with major injury: 1.3% — better than the New York average of 3.1% (58% lower).
  • High-risk pressure ulcers: 9.9% — worse than the New York average of 6.5% (53% higher).
  • Short-stay rehospitalization: 12.1% — better than the New York average of 20.5% (41% lower).

Comparisons use CMS Care Compare data (updated September 9, 2026) measured against New York averages across 593 facilities tracked by ElderVoice.

Questions to Ask THE PINES HEALTHCARE & REHAB CENTERS OLEAN CAMPUS

Use these facility-specific questions when calling admissions, touring the building, or comparing THE PINES HEALTHCARE & REHAB CENTERS OLEAN CAMPUS with other nursing homes in Olean.

How is THE PINES HEALTHCARE & REHAB CENTERS OLEAN CAMPUS addressing its quality measures rating?

CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.

What is THE PINES HEALTHCARE & REHAB CENTERS OLEAN CAMPUS doing to reduce long-stay antipsychotic medication use?

Long-stay antipsychotic medication use is 20.6% here versus 13.7% across New York. Lower is generally better for this CMS measure.

What practices help THE PINES HEALTHCARE & REHAB CENTERS OLEAN CAMPUS keep falls with major injury below the state average?

Falls with major injury is 1.3% here versus 3.1% across New York. Lower is generally better for this CMS measure.

How can a new family connect with existing councils at THE PINES HEALTHCARE & REHAB CENTERS OLEAN CAMPUS?

Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.

What would the first 30 days look like for a new resident at THE PINES HEALTHCARE & REHAB CENTERS OLEAN CAMPUS?

Ask who builds the care plan, how medication changes are communicated, how often families receive updates, and who to call after hours.

The Senior Community Around Olean

Olean sits in Cattaraugus County, where adults 65 and older make up about 19.2% of the population — a higher share of seniors than New York as a whole (16.5% statewide). The area's median household income is lower than the state average, reflecting a more affordable area.

Residents 65+
14,746 (19.2%)
Median age
42.5 years
Median household income
$50,700
Median home value
$90,200

Demographics for Cattaraugus County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Olean.

Facility Details

CMS Provider ID 335357
County Cattaraugus
Total Beds 120
Occupied Beds 100
Occupancy Rate 83%
Ownership Government - County

Location

2245 WEST STATE STREET, Olean, NY 14760

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Important Data Disclaimer

All facility information, ratings, and quality metrics displayed on this page are sourced from the Centers for Medicare & Medicaid Services (CMS) Provider Data Catalog. Data was last updated: September 9, 2026.

ElderVoice does not endorse, recommend, or guarantee any nursing home facility. The Safety Score is a proprietary calculation based on publicly available CMS data and is provided for informational purposes only. It should not be the sole factor in your care decisions.

We strongly recommend visiting facilities in person, speaking with staff and current residents' families, and verifying all information directly with the facility before making any decisions. For official Medicare ratings and complaint information, visit Medicare Care Compare.