The Willows At East Lansing
3500 Coolidge Road, East Lansing, MI 48823
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
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Free guide: the exact questions to ask The Willows At East Lansing, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How The Willows At East Lansing Compares
The Willows At East Lansing is a 65-bed for-profit nursing facility in East Lansing, Michigan. It holds an overall CMS rating of 4 out of 5 stars, above the Michigan average of 3.2 stars. Its strongest area is quality measures, rated 5 stars. Its rate of falls resulting in major injury (0.7%) is below the Michigan average of 3.0%, a favorable sign for resident care. With 65 certified beds, it operates near capacity at roughly 95% occupied.
Among the 4 nursing facilities ElderVoice tracks in East Lansing, the local average is 2.0 stars.
By the numbers vs. Michigan average
- Long-stay antipsychotic medication use: 12.4% — better than the Michigan average of 15.0%.
- Falls with major injury: 0.7% — better than the Michigan average of 3.0% (76% lower).
- High-risk pressure ulcers: 1.9% — better than the Michigan average of 5.4% (64% lower).
- Short-stay rehospitalization: 31.1% — worse than the Michigan average of 24.0% (29% higher).
Comparisons use CMS Care Compare data (updated June 5, 2026) measured against Michigan averages across 423 facilities tracked by ElderVoice.
Questions to Ask The Willows At East Lansing
Use these facility-specific questions when calling admissions, touring the building, or comparing The Willows At East Lansing with other nursing homes in East Lansing.
What keeps The Willows At East Lansing's staffing levels rating strong?
This category is rated 4 out of 5 stars. Ask for concrete staffing, training, or care-process examples behind the score.
What practices help The Willows At East Lansing keep long-stay antipsychotic medication use below the state average?
Long-stay antipsychotic medication use is 12.4% here versus 15.0% across Michigan. Lower is generally better for this CMS measure.
What practices help The Willows At East Lansing keep falls with major injury below the state average?
Falls with major injury is 0.7% here versus 3.0% across Michigan. Lower is generally better for this CMS measure.
How does The Willows At East Lansing maintain staffing when occupancy is high?
The facility reports roughly 95% occupancy across 65 certified beds, so ask how staffing is adjusted during full census periods.
How do residents and families raise concerns at The Willows At East Lansing?
CMS data does not list an active family or resident council here, so ask how care-plan concerns, complaints, and follow-up are tracked.
What explains The Willows At East Lansing's rating advantage in East Lansing?
Its 4-star overall rating is above the local average of 2.0 stars across 4 facilities. Ask which practices families can observe during a tour.
The Senior Community Around East Lansing
East Lansing sits in Ingham County, where adults 65 and older make up about 13.6% of the population — a lower share of seniors than Michigan as a whole (17.2% statewide). The area's median household income is consistent with state averages.
- Residents 65+
- 39,551 (13.6%)
- Median age
- 32.4 years
- Median household income
- $55,253
- Median home value
- $143,900
Demographics for Ingham County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near East Lansing.
Facility Details
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