Twin Lakes Community
3802 Wade Coble Drive, Burlington, NC 27215
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask Twin Lakes Community, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
Check your inbox!
Your facility vetting guide is on its way.
No spam. Unsubscribe anytime.
Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How Twin Lakes Community Compares
Twin Lakes Community is a 104-bed nonprofit nursing facility in Burlington, North Carolina. It holds an overall CMS rating of 5 out of 5 stars, above the North Carolina average of 2.9 stars. Its strongest area is staffing, rated 5 stars. Its rate of falls resulting in major injury (5.3%) is above the North Carolina average of 3.5% — a measure worth asking the staff about. With 104 certified beds, it operates near capacity at roughly 94% occupied.
Among the 5 nursing facilities ElderVoice tracks in Burlington, 2 hold a 5-star rating and the local average is 3.2 stars.
By the numbers vs. North Carolina average
- Long-stay antipsychotic medication use: 18.8% — worse than the North Carolina average of 14.1% (33% higher).
- Falls with major injury: 5.3% — worse than the North Carolina average of 3.5% (49% higher).
- High-risk pressure ulcers: 4.6% — better than the North Carolina average of 5.8%.
- Short-stay rehospitalization: 12.0% — better than the North Carolina average of 23.0% (48% lower).
Comparisons use CMS Care Compare data (updated June 5, 2026) measured against North Carolina averages across 420 facilities tracked by ElderVoice.
Questions to Ask Twin Lakes Community
Use these facility-specific questions when calling admissions, touring the building, or comparing Twin Lakes Community with other nursing homes in Burlington.
What keeps Twin Lakes Community's health inspections rating strong?
This category is rated 4 out of 5 stars. Ask for concrete staffing, training, or care-process examples behind the score.
What is Twin Lakes Community doing to reduce long-stay antipsychotic medication use?
Long-stay antipsychotic medication use is 18.8% here versus 14.1% across North Carolina. Lower is generally better for this CMS measure.
What is Twin Lakes Community doing to reduce falls with major injury?
Falls with major injury is 5.3% here versus 3.5% across North Carolina. Lower is generally better for this CMS measure.
How does Twin Lakes Community maintain staffing when occupancy is high?
The facility reports roughly 94% occupancy across 104 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at Twin Lakes Community?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
What explains Twin Lakes Community's rating advantage in Burlington?
Its 5-star overall rating is above the local average of 3.2 stars across 5 facilities. Ask which practices families can observe during a tour.
The Senior Community Around Burlington
Burlington sits in Alamance County, where adults 65 and older make up about 16.8% of the population — a share of seniors in line with North Carolina as a whole (16.3% statewide). The area's median household income is consistent with state averages.
- Residents 65+
- 27,867 (16.8%)
- Median age
- 39.1 years
- Median household income
- $51,580
- Median home value
- $160,900
Demographics for Alamance County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Burlington.
Facility Details
Other Facilities in Burlington
Give Them a Daily Friend
Our AI companion calls your loved one daily for friendly conversation and wellness check-ins. We detect mood changes and alert you if something seems off.
- AI calls them daily
- Friendly conversation
- Alerts if something's wrong
Works on any phone. No app needed.