Villa Mesa Care Center
867 E. 11th St, Upland, CA 91786
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask Villa Mesa Care Center, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
Lower is better
How Villa Mesa Care Center Compares
Villa Mesa Care Center is a 99-bed for-profit nursing facility in Upland, California. It holds an overall CMS rating of 3 out of 5 stars, roughly in line with the California average of 3.2 stars. Its strongest area is health inspections (4 stars), while staffing (1 star) is its weakest. Its rate of falls resulting in major injury (2.9%) is above the California average of 1.6% — a measure worth asking the staff about. With 99 certified beds, it operates near capacity at roughly 105% occupied.
Among the 3 nursing facilities ElderVoice tracks in Upland, 2 hold a 5-star rating and the local average is 4.3 stars.
By the numbers vs. California average
- Long-stay antipsychotic medication use: 3.6% — better than the California average of 12.1% (70% lower).
- Falls with major injury: 2.9% — worse than the California average of 1.6% (81% higher).
- High-risk pressure ulcers: 5.2% — worse than the California average of 4.3%.
- Short-stay rehospitalization: 26.7% — worse than the California average of 22.9%.
Comparisons use CMS Care Compare data (updated September 9, 2026) measured against California averages across 1165 facilities tracked by ElderVoice.
Questions to Ask Villa Mesa Care Center
Use these facility-specific questions when calling admissions, touring the building, or comparing Villa Mesa Care Center with other nursing homes in Upland.
How is Villa Mesa Care Center addressing its staffing levels rating?
CMS currently rates this category 1 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What practices help Villa Mesa Care Center keep long-stay antipsychotic medication use below the state average?
Long-stay antipsychotic medication use is 3.6% here versus 12.1% across California. Lower is generally better for this CMS measure.
What is Villa Mesa Care Center doing to reduce falls with major injury?
Falls with major injury is 2.9% here versus 1.6% across California. Lower is generally better for this CMS measure.
How does Villa Mesa Care Center maintain staffing when occupancy is high?
The facility reports roughly 105% occupancy across 99 certified beds, so ask how staffing is adjusted during full census periods.
How can a new family connect with existing councils at Villa Mesa Care Center?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
Where does Villa Mesa Care Center lag behind other Upland options?
Its 3-star overall rating is below the local average of 4.3 stars across 3 facilities. Ask administrators what differentiates this home despite the rating gap.
The Senior Community Around Upland
Upland sits in San Bernardino County, where adults 65 and older make up about 11.6% of the population — a lower share of seniors than California as a whole (14.3% statewide). The area's median household income is lower than the state average, reflecting a more affordable area.
- Residents 65+
- 250,032 (11.6%)
- Median age
- 33.6 years
- Median household income
- $65,761
- Median home value
- $348,500
Demographics for San Bernardino County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Upland.
Facility Details
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