Non-Profit Medicare Medicaid

Village Health Care at The Glen

403 E. Flournoy Lucas, Shreveport, LA 71115

2.0 CMS Rating
Non profit - Corporation
126 Certified Beds
38 Safety Score

Based on 2026 CMS Data

Official Government Ratings

Health Inspections

Frequency & severity of deficiencies


Staffing Levels

Nurse hours per resident per day


Quality Measures

Clinical outcomes & care quality

Resident Council Active

Active councils indicate resident empowerment and facility transparency.

CMS Abuse/Neglect Flag

This facility has been flagged by CMS for abuse or neglect concerns. Please research carefully and contact the facility for current information.

Vetting This Facility? Get Answers They Don't Volunteer

Free guide: the exact questions to ask Village Health Care at The Glen, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.

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Care Quality Indicators

Pressure Ulcers (High Risk) 4.7%

Lower is better

Antipsychotic Medication Use 18.46%

Lower is better

Falls with Major Injury 2.16%

Lower is better

Short-Stay Rehospitalized 21.69%

Lower is better

How Village Health Care at The Glen Compares

Village Health Care at The Glen is a 126-bed nonprofit nursing facility in Shreveport, Louisiana. It holds an overall CMS rating of 2 out of 5 stars, below the Louisiana average of 2.5 stars. Its strongest area is staffing (4 stars), while health inspections (2 stars) is its weakest. Its rate of falls resulting in major injury (2.2%) is below the Louisiana average of 3.5%, a favorable sign for resident care. With 126 certified beds, it maintains moderate occupancy at roughly 79% occupied.

Among the 21 nursing facilities ElderVoice tracks in Shreveport, 1 hold a 5-star rating and the local average is 2.5 stars.

By the numbers vs. Louisiana average

  • Long-stay antipsychotic medication use: 18.5% — better than the Louisiana average of 22.8%.
  • Falls with major injury: 2.2% — better than the Louisiana average of 3.5% (38% lower).
  • High-risk pressure ulcers: 4.7% — better than the Louisiana average of 5.9%.
  • Short-stay rehospitalization: 21.7% — better than the Louisiana average of 27.8%.

CMS has flagged this facility with an abuse icon, indicating a recent citation involving abuse, neglect, or misappropriation of resident property. This is an important point to raise directly during any tour or call.

Comparisons use CMS Care Compare data (updated June 5, 2026) measured against Louisiana averages across 266 facilities tracked by ElderVoice.

Questions to Ask Village Health Care at The Glen

Use these facility-specific questions when calling admissions, touring the building, or comparing Village Health Care at The Glen with other nursing homes in Shreveport.

What incident led to the CMS abuse icon for Village Health Care at The Glen, and what changed afterward?

Ask for the citation date, plan of correction, staff retraining steps, and how leadership monitors for repeat issues.

How is Village Health Care at The Glen addressing its health inspections rating?

CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.

What practices help Village Health Care at The Glen keep long-stay antipsychotic medication use below the state average?

Long-stay antipsychotic medication use is 18.5% here versus 22.8% across Louisiana. Lower is generally better for this CMS measure.

What practices help Village Health Care at The Glen keep falls with major injury below the state average?

Falls with major injury is 2.2% here versus 3.5% across Louisiana. Lower is generally better for this CMS measure.

How can a new family connect with existing councils at Village Health Care at The Glen?

Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.

Where does Village Health Care at The Glen lag behind other Shreveport options?

Its 2-star overall rating is below the local average of 2.5 stars across 21 facilities. Ask administrators what differentiates this home despite the rating gap.

The Senior Community Around Shreveport

Shreveport sits in Caddo Parish, where adults 65 and older make up about 17.0% of the population — a share of seniors in line with Louisiana as a whole (15.4% statewide). The area's median household income is lower than the state average, reflecting a more affordable area.

Residents 65+
41,437 (17.0%)
Median age
37.8 years
Median household income
$42,003
Median home value
$150,200

Demographics for Caddo Parish from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Shreveport.

Facility Details

CMS Provider ID 195533
County Caddo
Total Beds 126
Occupied Beds 99
Occupancy Rate 79%
Ownership Non profit - Corporation

Other Facilities in Shreveport

Location

403 E. Flournoy Lucas, Shreveport, LA 71115

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Important Data Disclaimer

All facility information, ratings, and quality metrics displayed on this page are sourced from the Centers for Medicare & Medicaid Services (CMS) Provider Data Catalog. Data was last updated: June 5, 2026.

ElderVoice does not endorse, recommend, or guarantee any nursing home facility. The Safety Score is a proprietary calculation based on publicly available CMS data and is provided for informational purposes only. It should not be the sole factor in your care decisions.

We strongly recommend visiting facilities in person, speaking with staff and current residents' families, and verifying all information directly with the facility before making any decisions. For official Medicare ratings and complaint information, visit Medicare Care Compare.