For-Profit Medicare Medicaid

WACHUSETT MANOR

32 HOSPITAL HILL ROAD, Gardner, MA 01440

3.0 CMS Rating
For profit - Limited Liability company
96 Certified Beds
67 Safety Score

Based on 2026 CMS Data

Official Government Ratings

Health Inspections

Frequency & severity of deficiencies


Staffing Levels

Nurse hours per resident per day


Quality Measures

Clinical outcomes & care quality

Resident Council Active

Active councils indicate resident empowerment and facility transparency.

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Care Quality Indicators

Pressure Ulcers (High Risk) 4.8%

Lower is better

Antipsychotic Medication Use 19.62%

Lower is better

Falls with Major Injury 0.33%

Lower is better

Short-Stay Rehospitalized 29.39%

Lower is better

How WACHUSETT MANOR Compares

WACHUSETT MANOR is a 96-bed for-profit nursing facility in Gardner, Massachusetts. It holds an overall CMS rating of 3 out of 5 stars, roughly in line with the Massachusetts average of 3.0 stars. Its strongest area is quality measures (4 stars), while staffing (2 stars) is its weakest. Its rate of falls resulting in major injury (0.3%) is below the Massachusetts average of 3.4%, a favorable sign for resident care. With 96 certified beds, it operates near capacity at roughly 94% occupied.

Among the 2 nursing facilities ElderVoice tracks in Gardner, the local average is 2.5 stars.

By the numbers vs. Massachusetts average

  • Long-stay antipsychotic medication use: 19.6% — better than the Massachusetts average of 21.4%.
  • Falls with major injury: 0.3% — better than the Massachusetts average of 3.4% (90% lower).
  • High-risk pressure ulcers: 4.8% — worse than the Massachusetts average of 4.2%.
  • Short-stay rehospitalization: 29.4% — worse than the Massachusetts average of 25.7%.

Comparisons use CMS Care Compare data (updated September 9, 2026) measured against Massachusetts averages across 341 facilities tracked by ElderVoice.

Questions to Ask WACHUSETT MANOR

Use these facility-specific questions when calling admissions, touring the building, or comparing WACHUSETT MANOR with other nursing homes in Gardner.

How is WACHUSETT MANOR addressing its staffing levels rating?

CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.

What practices help WACHUSETT MANOR keep falls with major injury below the state average?

Falls with major injury is 0.3% here versus 3.4% across Massachusetts. Lower is generally better for this CMS measure.

How does WACHUSETT MANOR maintain staffing when occupancy is high?

The facility reports roughly 94% occupancy across 96 certified beds, so ask how staffing is adjusted during full census periods.

How can a new family connect with existing councils at WACHUSETT MANOR?

Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.

What explains WACHUSETT MANOR's rating advantage in Gardner?

Its 3-star overall rating is above the local average of 2.5 stars across 2 facilities. Ask which practices families can observe during a tour.

What would the first 30 days look like for a new resident at WACHUSETT MANOR?

Ask who builds the care plan, how medication changes are communicated, how often families receive updates, and who to call after hours.

The Senior Community Around Gardner

Gardner sits in Worcester County, where adults 65 and older make up about 15.7% of the population — a share of seniors in line with Massachusetts as a whole (16.5% statewide). The area's median household income is consistent with state averages.

Residents 65+
129,519 (15.7%)
Median age
40.2 years
Median household income
$77,155
Median home value
$295,300

Demographics for Worcester County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Gardner.

Facility Details

CMS Provider ID 225533
County Worcester
Total Beds 96
Occupied Beds 90
Occupancy Rate 94%
Ownership For profit - Limited Liability company

Other Facilities in Gardner

Location

32 HOSPITAL HILL ROAD, Gardner, MA 01440

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Important Data Disclaimer

All facility information, ratings, and quality metrics displayed on this page are sourced from the Centers for Medicare & Medicaid Services (CMS) Provider Data Catalog. Data was last updated: September 9, 2026.

ElderVoice does not endorse, recommend, or guarantee any nursing home facility. The Safety Score is a proprietary calculation based on publicly available CMS data and is provided for informational purposes only. It should not be the sole factor in your care decisions.

We strongly recommend visiting facilities in person, speaking with staff and current residents' families, and verifying all information directly with the facility before making any decisions. For official Medicare ratings and complaint information, visit Medicare Care Compare.