Waterview Heights Rehabilitation and Nursing Cente

Official Government Ratings

Care Quality Indicators

How Waterview Heights Rehabilitation and Nursing Cente Compares

Waterview Heights Rehabilitation and Nursing Cente is a 229-bed for-profit nursing facility in Rochester, New York. CMS has not issued an overall star rating for this facility, which can happen for newer or recently re-certified homes. Its rate of falls resulting in major injury (4.0%) is above the New York average of 3.1% — a measure worth asking the staff about. With 229 certified beds, it maintains moderate occupancy at roughly 86% occupied.

Among the 23 nursing facilities ElderVoice tracks in Rochester, 5 hold a 5-star rating and the local average is 3.0 stars.

By the numbers vs. New York average

• Long-stay antipsychotic medication use: 11.5% — better than the New York average of 13.8%.
• Falls with major injury: 4.0% — worse than the New York average of 3.1% (31% higher).
• High-risk pressure ulcers: 8.1% — worse than the New York average of 6.8%.
• Short-stay rehospitalization: 24.5% — worse than the New York average of 20.7%.

CMS has flagged this facility with an abuse icon, indicating a recent citation involving abuse, neglect, or misappropriation of resident property. This is an important point to raise directly during any tour or call.

Comparisons use CMS Care Compare data (updated May 4, 2026) measured against New York averages across 596 facilities tracked by ElderVoice.

The Senior Community Around Rochester

Rochester sits in Monroe County, where adults 65 and older make up about 17.3% of the population — a share of seniors in line with New York as a whole (16.5% statewide). The area's median household income is lower than the state average, reflecting a more affordable area.

Residents 65+

128,723 (17.3%)

Median age

39.0 years

Median household income

$62,087

Median home value

$152,000

Demographics for Monroe County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Rochester.

Facility Details