For-Profit Medicare Medicaid

West Chicago Living and Rehab Center

928 JOLIET ROAD, West Chicago, IL 60185

1.0 CMS Rating
For profit - Corporation
120 Certified Beds
17 Safety Score

Based on 2026 CMS Data

Official Government Ratings

Health Inspections

Frequency & severity of deficiencies


Staffing Levels

Nurse hours per resident per day


Quality Measures

Clinical outcomes & care quality

Resident Council Active

Active councils indicate resident empowerment and facility transparency.

CMS Abuse/Neglect Flag

This facility has been flagged by CMS for abuse or neglect concerns. Please research carefully and contact the facility for current information.

Vetting This Facility? Get Answers They Don't Volunteer

Free guide: the exact questions to ask West Chicago Living and Rehab Center, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.

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Care Quality Indicators

Antipsychotic Medication Use 65.08%

Lower is better

Falls with Major Injury 0.9%

Lower is better

How West Chicago Living and Rehab Center Compares

West Chicago Living and Rehab Center is a 120-bed for-profit nursing facility in West Chicago, Illinois. It holds an overall CMS rating of 1 out of 5 stars, below the Illinois average of 2.5 stars. Its strongest area is quality measures (4 stars), while staffing (1 star) is its weakest. Its rate of long-stay antipsychotic medication use (65.1%) is above the Illinois average of 21.7% — a measure worth asking the staff about. With 120 certified beds, it maintains moderate occupancy at roughly 72% occupied.

Among the 2 nursing facilities ElderVoice tracks in West Chicago, the local average is 1.5 stars.

By the numbers vs. Illinois average

  • Long-stay antipsychotic medication use: 65.1% — worse than the Illinois average of 21.7% (199% higher).
  • Falls with major injury: 0.9% — better than the Illinois average of 3.1% (71% lower).
  • High-risk pressure ulcers: 0.0% — better than the Illinois average of 4.8% (100% lower).

CMS has flagged this facility with an abuse icon, indicating a recent citation involving abuse, neglect, or misappropriation of resident property. This is an important point to raise directly during any tour or call.

Comparisons use CMS Care Compare data (updated September 9, 2026) measured against Illinois averages across 666 facilities tracked by ElderVoice.

Questions to Ask West Chicago Living and Rehab Center

Use these facility-specific questions when calling admissions, touring the building, or comparing West Chicago Living and Rehab Center with other nursing homes in West Chicago.

What incident led to the CMS abuse icon for West Chicago Living and Rehab Center, and what changed afterward?

Ask for the citation date, plan of correction, staff retraining steps, and how leadership monitors for repeat issues.

How is West Chicago Living and Rehab Center addressing its health inspections rating?

CMS currently rates this category 2 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.

What is West Chicago Living and Rehab Center doing to reduce long-stay antipsychotic medication use?

Long-stay antipsychotic medication use is 65.1% here versus 21.7% across Illinois. Lower is generally better for this CMS measure.

What practices help West Chicago Living and Rehab Center keep falls with major injury below the state average?

Falls with major injury is 0.9% here versus 3.1% across Illinois. Lower is generally better for this CMS measure.

How can a new family connect with existing councils at West Chicago Living and Rehab Center?

Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.

Where does West Chicago Living and Rehab Center lag behind other West Chicago options?

Its 1-star overall rating is below the local average of 1.5 stars across 2 facilities. Ask administrators what differentiates this home despite the rating gap.

The Senior Community Around West Chicago

West Chicago sits in DuPage County, where adults 65 and older make up about 15.6% of the population — a share of seniors in line with Illinois as a whole (15.7% statewide). The area's median household income is higher than the state average, reflecting a higher cost of living.

Residents 65+
144,024 (15.6%)
Median age
39.5 years
Median household income
$94,930
Median home value
$315,600

Demographics for DuPage County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near West Chicago.

Facility Details

CMS Provider ID 14E392
County Du Page
Total Beds 120
Occupied Beds 86
Occupancy Rate 72%
Ownership For profit - Corporation

Other Facilities in West Chicago

Location

928 JOLIET ROAD, West Chicago, IL 60185

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Important Data Disclaimer

All facility information, ratings, and quality metrics displayed on this page are sourced from the Centers for Medicare & Medicaid Services (CMS) Provider Data Catalog. Data was last updated: September 9, 2026.

ElderVoice does not endorse, recommend, or guarantee any nursing home facility. The Safety Score is a proprietary calculation based on publicly available CMS data and is provided for informational purposes only. It should not be the sole factor in your care decisions.

We strongly recommend visiting facilities in person, speaking with staff and current residents' families, and verifying all information directly with the facility before making any decisions. For official Medicare ratings and complaint information, visit Medicare Care Compare.