West Hickory Haven
3310 W Commerce Rd, Milford, MI 48380
Based on 2026 CMS Data
Official Government Ratings
Health Inspections
Frequency & severity of deficiencies
Staffing Levels
Nurse hours per resident per day
Quality Measures
Clinical outcomes & care quality
Resident Council Active
Active councils indicate resident empowerment and facility transparency.
Vetting This Facility? Get Answers They Don't Volunteer
Free guide: the exact questions to ask West Hickory Haven, how to pull the public records (ownership, inspections, penalties), and how to request the info that isn't online — like the medical director.
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Care Quality Indicators
Lower is better
Lower is better
Lower is better
How West Hickory Haven Compares
West Hickory Haven is a 101-bed for-profit nursing facility in Milford, Michigan. It holds an overall CMS rating of 1 out of 5 stars, below the Michigan average of 3.1 stars. Its strongest area is quality measures (4 stars), while health inspections (1 star) is its weakest. Its rate of high-risk residents with pressure ulcers (7.6%) is above the Michigan average of 5.1% — a measure worth asking the staff about. With 101 certified beds, it has notable available capacity at roughly 64% occupied.
Among the 2 nursing facilities ElderVoice tracks in Milford, the local average is 2.5 stars.
By the numbers vs. Michigan average
- Long-stay antipsychotic medication use: 19.6% — worse than the Michigan average of 14.8% (32% higher).
- Falls with major injury: 3.2% — worse than the Michigan average of 2.9%.
- High-risk pressure ulcers: 7.6% — worse than the Michigan average of 5.1% (49% higher).
Comparisons use CMS Care Compare data (updated September 9, 2026) measured against Michigan averages across 422 facilities tracked by ElderVoice.
Questions to Ask West Hickory Haven
Use these facility-specific questions when calling admissions, touring the building, or comparing West Hickory Haven with other nursing homes in Milford.
How is West Hickory Haven addressing its health inspections rating?
CMS currently rates this category 1 out of 5 stars, so ask what specific improvements are underway and when the next survey update is expected.
What is West Hickory Haven doing to reduce long-stay antipsychotic medication use?
Long-stay antipsychotic medication use is 19.6% here versus 14.8% across Michigan. Lower is generally better for this CMS measure.
What is West Hickory Haven doing to reduce high-risk pressure ulcers?
High-risk pressure ulcers is 7.6% here versus 5.1% across Michigan. Lower is generally better for this CMS measure.
Why is West Hickory Haven's occupancy below many full facilities?
The facility reports roughly 64% occupancy across 101 certified beds. Lower occupancy can mean availability, but families should ask whether renovations, staffing, reputation, or service mix are factors.
How can a new family connect with existing councils at West Hickory Haven?
Active resident or family councils can provide useful context about daily life, responsiveness, and recurring concerns.
Where does West Hickory Haven lag behind other Milford options?
Its 1-star overall rating is below the local average of 2.5 stars across 2 facilities. Ask administrators what differentiates this home despite the rating gap.
The Senior Community Around Milford
Milford sits in Oakland County, where adults 65 and older make up about 16.8% of the population — a share of seniors in line with Michigan as a whole (17.2% statewide). The area's median household income is higher than the state average, reflecting a higher cost of living.
- Residents 65+
- 211,390 (16.8%)
- Median age
- 41.0 years
- Median household income
- $81,587
- Median home value
- $252,800
Demographics for Oakland County from the U.S. Census Bureau, American Community Survey (ACS) 5-year estimates. Provided as local context for families comparing care options near Milford.
Facility Details
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